Daniel & Co.

Customer Feedback Summary Beautiful selection n unsurpassed customer service Bought my wife this beautiful ring for Christmas. Daniel & Co has the best quality diamonds, the best customer service and had it made in a short amount of time. My family and I will shop here for years to come. Thank you Bought my wife this beautiful ring for Christmas. Daniel & Co has the best quality diamonds, the best customer service and had it made in a short amount of time. My family and I will shop here for years to come. Thank you We enjoyed our experience shopping at Daniel and Co. Steven and his associates are very nice and helpful. They made our shopping experience very smooth. We will purchase again from them! I’ve had a truly outstanding experience with Daniel & Co Jewelry. Their wholesale prices are not only reasonable but make high-quality pieces accessible for designers like myself. Beyond the value, what sets them apart is their exceptional customer service. They proactively reach out via call or text if there’s ever an issue with my order, and they’re consistently patient and helpful whenever I have questions. Their commitment to educating and supporting designers is genuinely priceless. I’ve learned so much from their insights, and it’s clear they care deeply about helping their clients succeed. I want to extend a special thank you to Chau, who has gone above and beyond to accommodate my indecisiveness with grace and kindness. Your dedication to making sure I’m happy with my purchase means the world. Daniel & Co is more than a jewelry supplier — they’re a true partner in the creative process. I’ve had a truly outstanding experience with Daniel & Co Jewelry. Their wholesale prices are not only reasonable but make high-quality pieces accessible for designers like myself. Beyond the value, what sets them apart is their exceptional customer service. They proactively reach out via call or text if there’s ever an issue with my order, and they’re consistently patient and helpful whenever I have questions. Their commitment to educating and supporting designers is genuinely priceless. I’ve learned so much from their insights, and it’s clear they care deeply about helping their clients succeed. I want to extend a special thank you to Chau, who has gone above and beyond to accommodate my indecisiveness with grace and kindness. Your dedication to making sure I’m happy with my purchase means the world. Daniel & Co is more than a jewelry supplier — they’re a true partner in the creative process. Great experience with this place , the customer service was very friendly and helpful My husband and I started and completed our wedding journey here at Daniel & Co. from my engagement ring to our wedding bands. Such a knowledgeable staff and made us so comfortable in our new customized creations. We had very attentive service from Trang, who was essential in guiding our purchases to the delivery of the final products. Looking forward to doing more business with this Houston jeweler in the future! Love my diamond …. the service was top notch! Can’t say enough good things about the entire experience This is my first time ordering something from Daniel & Co. I watched their livestream, placed an order, and just received my order today. This is my try out before I buy more expensive items from the company. I was excited and looking forward to receiving my order in the mail today. I was really disappointed when my earrings come without a box. They are just in a little pouch making them look really cheap. I also ordered a loose lab diamond, which comes in the sleeve with the certificate. I don't know if boxes are expensive or if the company doesn't value their customers enough. I've ordered jewelry online many times before with different companies. My jewelry orders always come with boxes and nicer presentation. This is by far the worst packaging that I received from any company. I give this review a three star for the product itself. The earrings were nice looking. The shipping is slow, but acceptable. The receipt says all sales are final so you really have to be careful when placing orders. Also, their policies on shipping and pricing are also strict. I read reviews about this company before I placed my order, but their customer service through Facebook messaging is not reliable. One person said I can share livestream and I'll get a discount. I shared livestream and was told by someone else "no, you have to buy over $1,000 to get the discount." So they don't honor what another employee told the customer previously. Maybe their in-store customer service is better. I don't know. Honestly, I do like their products, but I don't know if I want to place any future orders that would need to be shipped to me. Come and visit them, they are very friendly, jewelry and watches are exquisite! This place is awesome! Very friendly, the jewelry and watches are high end and sooo good! Droo by and visit them, its worth it Great customer service. Very friendly staffs especially Châu and Linh. Cháu is above and beyond. She answered all my questions in a professional manner. I would love to come back and buy more in a future. Love the service really friendly Very happy with my new watch and really appreciated the amazing customer service from the team.