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Review Keywords Analysis

US / TX / Houston
Helena's photo
Helena's photo
Helena's photo
Helena's photo
Helena's photo

Helena's

Address: 5721 Winsome Ln, Houston, TX 77057, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Massage Full Body Massage $80 - $120 Call to Book
Couples Massage $150 - $200 Call to Book
Facial Treatments Basic Facial $60 - $90 Call to Book
Advanced Facial $100 - $150 Call to Book
Waxing Brazilian Wax $60 - $100 Call to Book
Full Body Wax $150 - $200 Call to Book
Laser Hair Removal Small Area Treatment $50 - $80 Call to Book
Large Area Treatment $150 - $250 Call to Book
Manicure & Pedicure Basic Manicure $25 - $40 Call to Book
Spa Pedicure $40 - $70 Call to Book
Body Scrubs Exfoliating Body Scrub $50 - $80 Call to Book
Skin Treatment Chemical Peel $70 - $100 Call to Book
Personalized Treatments Customized Skincare Routine $40 - $80 Call to Book

What people love

From reviews
Professional staff Excellent customer service Comfortable experience Great atmosphere Great waxing High quality services Pleasant staff Knowledgeable estheticians Quick appointments Impeccable massage

About this business

Welcome to Helena's, offering a hidden oasis of relaxation in the upscale St. George Place of the Galleria Area. Our 9,000 sq. ft., luxury spa is eco-friendly and aesthetically pleasing, embodying warm and personal family-owned service with the cleanliness of a doctor's office. Our full-service spa has 18 treatment rooms, including couples massage rooms, pedicure stations, and an infrared sauna. Helena and Her Spa Helena's Wax & Day Spa was founded by Helena, who was born in Governador Valadares, Brazil. At just 15, she made sugar wax by hand, an early introduction to hair removal. Helena developed her homemade sugar wax and began using it on herself to control hair growth. These experiences laid the groundwork for her career as a certified aesthetician. Helena designs special blends of the right mix to offer long-lasting waxing treatments. In 1993, Brazilian immigrant Helena moved to the United States, where she honed her sales skills. She worked in various retail outlets before opening her first Dallas restaurant. In Houston, Helena followed her dream of becoming a licensed aesthetician. In order to refine her waxing and facial expertise, she worked at various Houston spas after graduating. In March 2006, following years of preparation, Helena's Wax & Day Spa debuted. Helena approaches all her customers with empathy and professionalism, and that is why she is so successful.

Reviews Summary

The spa reviews are generally positive and highlight Helena's expertise and sweet nature, as well as Nancy and Melissa's incredible customer service. Everyone felt comfortable in the atmosphere and Joy's massages were also enjoyable. The spa is known for being approachable and offering budget-friendly services, but being patient and understanding, especially with first-timers. Clients have lovely and therapeutic experiences, with somewhat rigorous facials and waxes, but they don't mind, because Helena is great at listening to them and trying to be empathetic. Everyone will come back for the top-notch treatment, and many people also really appreciated Helena for good reason.

Frequently asked questions

7 questions
What do Helena's clients say about the work?
Clients frequently praise the cleanliness of the facility, the professionalism of the staff, and the exceptional service provided by Helena and her team. Many highlight their comfort during treatments, especially first-time experiences, and the welcoming atmosphere.
Does Helena's offer couples massages, and how do customers feel about them?
Yes, they offer couples massages, which clients have described as amazing experiences. Reviewers appreciate the attention to detail and the relaxing atmosphere, making it a popular choice for special occasions.
What services does Helena's provide?
Helena's offers a range of services including Full Body Massage, Couples Massage, Basic Facial, Advanced Facial, Brazilian Wax, Full Body Wax, Small Area Treatment, Large Area Treatment, Basic Manicure, Spa Pedicure, Exfoliating Body Scrub, Chemical Peel, and Customized Skincare Routine.
Who leads Helena's Wax and Day Spa, and what is her background?
Helena, the founder, has a rich background in waxing, having started making sugar wax from scratch at age 15 in Brazil. Her personal touch and expertise contribute to the spa's reputation for exceptional service.
Can I get a Brazilian wax at Helena's, and what do clients say about it?
Yes, Helena's offers Brazilian waxing services. Clients often commend the staff for their professionalism and ability to make them feel comfortable, even during first-time experiences.
How does Helena's ensure cleanliness and hygiene in their services?
Helena's is noted for being cleaner than many doctor's offices, reflecting their commitment to hygiene and safety. Clients frequently mention the pristine condition of the facility in their reviews.
Where is Helena's located?
5721 Winsome Ln, Houston, TX 77057, USA

Location & directions

Houston, Texas
Helena's
Spa
Address
5721 Winsome Ln, Houston, TX 77057, USA
Hours
Closed Now
Helena's Reviews · 4.4 average
1 Reviews
G Google 100
It was so weird..... She talked about 3 different subjects in like 5 minutes.... She kept saying "Control yourself.... No Oops " Like, what?? It was very weird experience.... Didn't feel comfortable

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