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  1. US
  2. TX
  3. Houston

NAPA Auto Parts - Genuine Parts Company

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Open 7:00 AM-7:00 PM now
5110 Antoine Dr, Houston, TX 77092, USA Get Directions
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ABOUT   Services Excellence Summary

NAPA was established to satisfy the demand for an effective auto parts distribution system in the United States. NAPA is the brand that 91% of DIY customers recognize today. NAPA Auto Parts has the right automotive parts for all makes and models. Our team can help you find the perfect vehicle brakes, filters, or battery for your car. We also stock tools, equipment, and other components that you might need. To order parts from us, please don't hesitate to call or visit us in person. You can also place an online order for curbside and in-store pickup. We look forward to serving you, and your local NAPA Auto Parts Team

 

SUMMARY   Reviews Summary

The reviews indicated a mixture of positivity. They highlighted exceptional customer service. According to many, the service providers are knowledgeable and helpful whether over the phone or face to face thus making them feel welcome. Clients said the store is a must visit for a variety of good parts one is after for their vehicle, while others praised the store for its hydraulic hose making service. One reviewer even went further and congratulated a particular employee, saying how satisfied they were with the employee. Some clients praised Dorothy saying how good she is. The location is really good with nice and friendly people which makes it very accessible. But it is not a good place for those looking for public restrooms as it has none. There is a lot of satisfaction from the comments though with many people giving a thumbs up and giving their recommendations. In conclusion, A good place to go for car parts and to fix hydraulic hoses for their car claims several customers were happy about the service they received as they walk out.

 

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Pros & Cons

PROS
very helpful (3)
great service (2)
helped me (2)
recommend (1)
helpful staff (1)
good price (1)
friendly and pro ... (1)
good prices (1)
best place (1)
good service (1)
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Cons
horrible (3)
horrible custome ... (3)
poor customer se ... (2)
rude (2)
very bad service ... (1)
awful (1)
unprofessional (1)
absolutely nothi ... (1)
upset (1)
no customer serv ... (1)
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NAPA Auto Parts - Genuine Parts Company Reviews: 100. Average Rating: 4.0
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