NAPA was established to satisfy the demand for an effective auto parts distribution system in the United States. NAPA is the brand that 91% of DIY customers recognize today. NAPA Auto Parts has the right automotive parts for all makes and models. Our team can help you find the perfect vehicle brakes, filters, or battery for your car. We also stock tools, equipment, and other components that you might need. To order parts from us, please don't hesitate to call or visit us in person. You can also place an online order for curbside and in-store pickup. We look forward to serving you, and your local NAPA Auto Parts Team
Reviews Summary
The reviews indicated a mixture of positivity. They highlighted exceptional customer service. According to many, the service providers are knowledgeable and helpful whether over the phone or face to face thus making them feel welcome. Clients said the store is a must visit for a variety of good parts one is after for their vehicle, while others praised the store for its hydraulic hose making service. One reviewer even went further and congratulated a particular employee, saying how satisfied they were with the employee. Some clients praised Dorothy saying how good she is. The location is really good with nice and friendly people which makes it very accessible. But it is not a good place for those looking for public restrooms as it has none. There is a lot of satisfaction from the comments though with many people giving a thumbs up and giving their recommendations. In conclusion, A good place to go for car parts and to fix hydraulic hoses for their car claims several customers were happy about the service they received as they walk out.
Frequently asked questions
7 questions
What do NAPA Auto Parts clients say about the customer service?
Reviewers frequently praise the helpfulness and knowledge of the staff, highlighting specific employees like Dorothy for her excellent service. Many customers appreciate the in-store assistance and phone support, noting a friendly atmosphere and quick service.
Does NAPA Auto Parts provide hydraulic hose repair services?
Yes, they offer hydraulic hose repair along with custom hydraulic hose assembly and hydraulic fittings. Customers have noted their expertise in these areas, particularly in making hydraulic hoses.
What are the hours of operation for NAPA Auto Parts in Houston?
Their hours are as follows: Monday: 7:00 AM - 7:00 PM, Tuesday: 7:00 AM - 7:00 PM, Wednesday: 7:00 AM - 7:00 PM, Thursday: 7:00 AM - 7:00 PM, Friday: 7:00 AM - 7:00 PM, Saturday: 8:00 AM - 6:00 PM, Sunday: 9:00 AM - 5:00 PM.
Can I get help with vehicle maintenance at NAPA Auto Parts?
Yes, they provide various vehicle maintenance services, including coolant checks, oil changes, and filter replacements. Customers have mentioned the team's ability to assist with these maintenance needs effectively.
Does NAPA Auto Parts offer assistance for finding the right auto parts?
Absolutely, their team is known for providing in-store assistance and phone support to help customers find the right parts, such as brake pads and headlight bulbs, ensuring a positive experience.
What types of auto parts can I find at NAPA Auto Parts?
NAPA Auto Parts offers a wide range of auto parts, including brake pads, shock absorbers, and headlight bulbs. They also have tools and equipment available for various automotive needs.
Where is NAPA Auto Parts - Genuine Parts Company located?