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Review Keywords Analysis

  1. US
  2. TX
  3. Houston
O'Reilly Auto Parts

O'Reilly Auto Parts

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Open 7:30 AM-9:00 PM now
2522 Tangley St, Houston, TX 77005, USA Get Directions
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3.9

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ABOUT   Services Excellence Summary

Houston O'Reilly Auto Parts #436 is situated at 2522 Tangley Street, offering the perfect parts, accessories, and tools for all of your auto maintenance needs. Discover various Store Services, including free battery testing, fluid recycling, and resurfacing your brake rotors or drums at many locations. A unique tool is required to fix your vehicle? Feel free to use ours for free for a refundable deposit. Do you have a query about your project? Please consult one of the Parts Pros, who can help you identify the correct answer. O'Reilly Auto Parts has more than 5,000 locations across the US, guaranteeing that there will always be one near you. Your local O'Reilly Auto Parts is committed to helping you complete the task correctly and save money. You will save even more on parts and tools by looking at our coupons & offers, discounts, and loyalty benefits.

 

SUMMARY   Reviews Summary

The reviews reflects positive customer experiences for AutoZone. Several customers praised the staff's customer service, especially Josh, Zavion, and Laneel. They highlight professionalism, knowledge, and a will to help and provide a seamless experience. Kindness and good communication are other recurring attributes cited in feedback. Customers found what they needed at AutoZone, said the store was always well stocked, and praised the competitive prices. Customers appreciate the great location, as shown by the Better location's availability, and convenient localization. cleanliness and order. From this, the store record appears to be a clean, pleasant environment for customers hurrily needing car part replacements or some service on their car. Lastly, the staff's concistency and quick response to customers' queries were very assuring, citing busy days and the quick way they handle long lines. Even though there are a few negative messages, the overall tone of the reviews is so positive about the staff and their work ethic.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (3)
highly recommend ... (2)
friendly staff (2)
friendly service ... (2)
very friendly (2)
super helpful (2)
helped me (2)
excellent servic ... (1)
good people (1)
helpful staff (1)
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Cons
rude (4)
horrible (1)
unprofessional (1)
O'Reilly Auto Parts Reviews: 100. Average Rating: 3.9
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