Caring staffProfessional serviceCompassionate handlingHelpful with paperworkComfortable experienceKind presentationAttention to detail
About this business
Shotwell has worked as a funeral director for more than three decades and has owned and operated numerous funeral homes all over Texas. Over the years, he has observed trends and changes in the funeral industry, and has embraced the shift towards more cremations. He founded Southeast Texas Crematory to offer funeral directors peace of mind that their clients' beloveds will be treated with reverence.
Reviews Summary
Summary: Customer feedback praises Jason, Shannon, and other staff members from Southeast Texas Crematory for being compassionate, comforting, and supportive during the difficult cremation process. Words of appreciation are heaped on Jason for his assistance in the paperwork, handling the ashes and being very welcoming. Other reviewers who thanked the company for dividing a loved one's ashes and gave the ability to pick up the ashes and receiving a certificate for them to take on an international cruise.多 users are happy with the friendly, caring, and helpful nature of the staff as they helped them conquer the difficult time in their life so that they would it. The many times that the staff offered support and helped in making the process easier are just some of the ways of how Southeast Texas Crematory values its customers. All the customer thanked everybody and made sure that they would recommend the experiences they had to their fellow friends.
Frequently asked questions
7 questions
What do Southeast Texas Crematory clients say about the work?
Clients frequently praise the staff's compassion and professionalism during difficult times. Reviewers highlight the care shown by Jason, Shannon, and others, noting their supportive approach and attention to detail throughout the cremation process.
Does Southeast Texas Crematory offer witnessed cremation services?
Yes, they provide a range of cremation services including Standard Cremation, Witnessed Cremation, and Cremation with Memorial Service, ensuring that families have options that suit their needs during a challenging time.
What are the operating hours for Southeast Texas Crematory?
Their hours are as follows: Monday: 10:00 AM-3:00 PM, Tuesday: 10:00 AM-3:00 PM, Wednesday: 10:00 AM-3:00 PM, Thursday: 10:00 AM-3:00 PM, Friday: 10:00 AM-3:00 PM, Saturday: Closed, Sunday: Closed.
Can I get additional copies of the death certificate through this crematory?
Yes, they offer services for obtaining Standard Death Certificates, Additional Copies, and Certified Copies, making it easier for families to manage necessary documentation after a loss.
How does Southeast Texas Crematory handle pick-up services?
They provide various pick-up services, including Local Pick-Up, Long-Distance Transport, and Nursing Home Pick-Up, ensuring that families can receive support regardless of their circumstances.
Who leads the team at Southeast Texas Crematory and what is their experience?
Shotwell, the owner, has over 30 years of experience as a funeral director and has operated multiple funeral homes across Texas, bringing a wealth of knowledge to the cremation services offered.