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The Concierge

Name: The Concierge
Address: Houston, US
Telephone: +12815583900
Rating: 4.0127

79 reviews

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+12815583900

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2310 Eldridge Pkwy S, Houston, TX 77077, USA Get Directions

nursing home Best Nursing Homes in United States Best Nursing Homes in Texas

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ABOUT Services Excellence Summary

Grace Under Pressure The Concierge creates a robust, multicultural residential community with a wide range of healthcare and nursing care services. It's a prestigious building in Italian design with a private park. The interior is of elegance and comfort, characterized by soft colors, beautiful draperies, and furnishings in soft hues. The Concierge's luxury amenities make it unique.

SUMMARY Reviews Summary

The Concierge Facility has movie theater, gym and even a sunroom for residents and patients to relax or do some light workouts. Many people interviewed loved how great and caring they are to their patients, especially how attentive and caring they are. The team is very welcoming, and the patient's relatives doesn't feel like they are being taken care of by strangers. Diana has been kittens' savior in a lot of cases of admission and Accephalitis has been the best diseases we can work with, she helped them through the admission process. They believe they have been the best facility because of their experience and their hearts put in their work every day. Just because they worked 5 long day's and even extra Sunday during COVID-19, and over 17 people being so ill, still none of their members got sick. The Concierge Facility has great reviews from people who have been admitted or visited. When we asked several people of their time here, the answers were always positive. However, they are being docked a star since they could not use their gym personally during this COVID times. So, what happens after 17 years and 13 years working there? I really want to know. That alone shows how much they don't care about their facilities and I wouldn't recommend. A man I interviewed was furious when we brought that up even though he is about to retire any time. People have different opinions but always listen to the one of the experts.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

recommend (10)

highly recommend ... (4)

very clean (3)

great place (3)

excellent care (3)

accommodating (2)

recommend (2)

awesome team (2)

very helpful (2)

definitely come ... (2)

Cons

rude (3)

horrible (2)

horrible (1)

upset (1)

unprofessional (1)

do not come (1)

never heard back ... (1)

would not recomm ... (1)

not recommend (1)

The Concierge Reviews: 79. Average Rating: 4.0

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