Welcome to Lone Star Auto! We know that buying a car is a big decision, and you want to get the right vehicle for you, your family, or your friends. Our aim is to make the purchasing experience straightforward, great, and fair. We have been providing quality, reasonably priced cars in Lewisville for over 10 years. We allow our cars to sell themselves. We will not pressure you to buy a car; we will sell you a car! That's the Lone Star Auto way. We strive to surpass your expectations. For over a decade, our independent used car dealership has provided Lewisville with excellent deals. Lone Star Auto is just around the corner from you. Come and see us at Lone Star Auto today or give us a call. Our family-owned dealership is committed to providing the best quality used cars to our customers at the lowest prices.
Reviews Summary
The reviews give a strong reason that almost all consumers have one common point: that Lone Star is a fantastic place to buy a car. The sale process is stress-free and employees are friendly, approachable and willing to accommodate individual needs. They all seem to be on the same page, which illustrated their collaboration. The contention of creating a safe space with no pressure tactics has been realized in all positive reviews. Importantly, customers feel protected, with some reviews displaying cases where the dealership honored verbal agreements on repairs. Customers feel relaxed to the level where some decisions like buying or not may take longer, but they are pleased with the buying process and the after-sale services. The descriptions maintain the fact of variety and offerings at Lone Star have become better, and the quality of each unit is catered for; the customers felt they received value for what they bought. Lone Star is a popular choice for a car dealer, and there is overwhelming evidence of the company's popularity.
Frequently asked questions
7 questions
What do Lone Star Auto clients say about their experience with the team?
Customers frequently highlight the friendly and helpful staff, particularly mentioning individuals like Ricky and Alex for their support. Many appreciate the no-pressure sales approach and the thoroughness in addressing vehicle conditions, which enhances buyer confidence.
Does Lone Star Auto provide financing assistance for vehicle purchases?
While they offer financing assistance, it's important to note that they do not provide in-house financing. Customers are encouraged to bring their own financing options, as mentioned in multiple reviews.
What services does Lone Star Auto offer for used vehicles?
Lone Star Auto provides a range of services including Vehicle Sales (Sedans, SUVs, Trucks), Pre-Purchase Inspections (Visual Inspection, Mechanical Inspection, Diagnostic Test), Car Repairs (Transmission Repair, Brake Replacement, Engine Repairs), and Customer Service (Financing Assistance, Post-Sale Support, Carfax Assistance).
Can I get a pre-purchase inspection at Lone Star Auto, and how do customers feel about this service?
Yes, they encourage pre-purchase inspections and assist in facilitating them. Customers appreciate this service, noting the team's willingness to help arrange inspections and the transparency it brings to the buying process.
How does Lone Star Auto handle customer service after a vehicle purchase?
The team provides post-sale support, ensuring customers feel satisfied with their purchases. Reviewers have praised the staff for their ongoing assistance, particularly when issues arise after the sale, reinforcing their commitment to customer care.
What types of vehicles can I find at Lone Star Auto?
Lone Star Auto specializes in used vehicles, offering a variety of options including sedans, SUVs, and trucks. Customers have noted a good selection of quality cars available for purchase.