UltiMutts provides a wide variety of services, making it your one-stop shop for everything your dog needs! This is the place where the city's top dogs come together to play, eat, run, and have fun all day, every day. We promise a secure and loving place that actively pursues your dog's welfare and development. We got the best location for a fun time, with a 14,000-square foot play area and a top-rated facility.
Reviews Summary
The Ultimutts pet boarding and day camp have received high marks from reviewers. The reviewers' general sense is that the facility is a safe place for their dogs, and the staff are "super friendly." A reviewer observes practical considerations: “Love that they have a spacious backyard with a doggie pool.”
The facility is extremely well-kept, as evidenced by this comment: "The facility is very clean and beautiful." The reviewer notes that they feel that the kennel is transparent about its care of the dogs, which gives the reviewers peace of mind. The staff are very passionate about the dogs in the care, as noted by this reviewer: “Lynn and Marisa treat both customers and dogs with utmost respect.”
One theme that repeats itself in the reviews is the level of care taken by the staff. “My puppy loves coming here”. The reviewer emphasizes that the staff go out of their way to ensure that the dogs are happy: “Staff try to match each dog to other kiddos in the class, so every pup has a good time.” This reviewer listed a few things they appreciated about the care, including an update on how well the dogs are doing when they are not around, and this put the reviewer at ease.
Many reviewers thanked the kennel for pampering the dogs. One appreciative reviewer wrote: “This was my first week taking my German [Shepherd] to this place!” The kennel had a fantastic groomer: “The groomer is fantastic too [as] nails are trimmed and the softness and smell of their fur lasts for days after getting groomed.”
Many of the reviews were about the family-like atmosphere of the kennel that made the reviewer’s dogs comfortable. One reviewer wrote: “The staff treat Cooper and Atlas (and now Hank!) like their own family,” while another said: “My boy Rex loves this place and I wouldn't want to take him anywhere else!” In general, the Ultimutts pet boarding and day camp have excellent pet care services and facilities.
Frequently asked questions
6 questions
What do UltiMutts clients say about the care their pets receive?
Reviewers consistently praise the attentive and loving care their dogs receive at UltiMutts. Many mention how their pets eagerly go to the staff, indicating a high level of comfort and trust. Staff members are highlighted for their friendliness and responsiveness.
What services does UltiMutts offer for dog care?
UltiMutts provides a comprehensive range of services including Dog Boarding (Overnight Boarding, Multi-Day Boarding, Luxury Suites), Dog Daycare (Full Day Care, Half Day Care, Group Play Sessions), Grooming Services (Full Grooming, Nail Trimming, Bathing Services), and Pet Training (Puppy Training Class, Behavioral Training, Obedience Training).
How does UltiMutts ensure a safe environment for dogs?
UltiMutts emphasizes a safe and loving environment dedicated to dogs' health and well-being, as reflected in their spacious 14,000-square foot play area and first-class facility, which meets the highest canine needs.
Can I watch my dog while they are at UltiMutts?
Yes, UltiMutts has a video system that allows pet owners to check in on their dogs while they play, providing peace of mind to those who leave their pets in their care.
What types of grooming services can I expect at UltiMutts?
UltiMutts offers a variety of grooming services including Full Grooming, Nail Trimming, and Bathing Services, ensuring that your dog is well taken care of and looks great after their visit.
Last month, my sweet puppy was killed at this facility. Tummyrub was barely one and was perfectly healthy. He didn't deserve to die under y'all's care. He was a less than 5 pound puppy who, by their own protocol, was meant to be in the tiny dog area, but was moved to the "small" dog playroom where the dogs range up to 30 pounds with no limit to the amount of dogs in the room. This was done without my knowledge or consent. The entire time waivers were signed by an employee as the "owner", even though I am the only owner of this dog. Everyone there knew Tummyrub was owned by me, I have plenty of proof for that. He was knocked down by a larger dog in the cramped space and ultimately died. They believe that they are not liable, leaving me to pay the expenses of a dog that's killed. The owner referred to their low settlement offer, not even the market value of my dog, as a "gift". This is insensitive and disrespectful for such a traumatic event. My puppy had just turned one and there was never a thought in my mind he could die in their care but here we are. This has all been an extremely traumatic experience.
Wish I could give no stars. They had no concern that my dog was out in the heat day in and day out. She ended up with a hot spot and a burnt paw pad and all they had to say was ‘we’re sorry.’ Yeah that doesn’t change the fact that no one took any consideration of my dogs well-being for 5 days!!