Find:|
Products
- Our Products & Services
- Reputation
  management
- Booking
  automation
- Unified messaging
  Platform
- Web Chat
  & Action Buttons
- SMS & Email
  Marketing
- Payments
  & sales
Why TrustAnalytica
Pricing

Get Listed!

Find:|

UltiMutts

Name: UltiMutts
Address: McKinney, US
Telephone: +14696310291
Rating: 4.8384

99 reviews

Visit Website

+14696310291

Closed Now now

4601 Alma Rd, McKinney, TX 75070, USA Get Directions

dog day care center Top Dog Day Care Centers in United States Top Dog Day Care Centers in Texas

Ask a
Question

Request
appointment

4.8

Reliable

Claim the profile, write a
review or rate company

Unclaimed Profile Add to TOP 10 Write a Review

or rate us:

ABOUT Services Excellence Summary

UltiMutts provides a wide variety of services, making it your one-stop shop for everything your dog needs! This is the place where the city's top dogs come together to play, eat, run, and have fun all day, every day. We promise a secure and loving place that actively pursues your dog's welfare and development. We got the best location for a fun time, with a 14,000-square foot play area and a top-rated facility.

SUMMARY Reviews Summary

The Ultimutts pet boarding and day camp have received high marks from reviewers. The reviewers' general sense is that the facility is a safe place for their dogs, and the staff are "super friendly." A reviewer observes practical considerations: “Love that they have a spacious backyard with a doggie pool.” The facility is extremely well-kept, as evidenced by this comment: "The facility is very clean and beautiful." The reviewer notes that they feel that the kennel is transparent about its care of the dogs, which gives the reviewers peace of mind. The staff are very passionate about the dogs in the care, as noted by this reviewer: “Lynn and Marisa treat both customers and dogs with utmost respect.” One theme that repeats itself in the reviews is the level of care taken by the staff. “My puppy loves coming here”. The reviewer emphasizes that the staff go out of their way to ensure that the dogs are happy: “Staff try to match each dog to other kiddos in the class, so every pup has a good time.” This reviewer listed a few things they appreciated about the care, including an update on how well the dogs are doing when they are not around, and this put the reviewer at ease. Many reviewers thanked the kennel for pampering the dogs. One appreciative reviewer wrote: “This was my first week taking my German [Shepherd] to this place!” The kennel had a fantastic groomer: “The groomer is fantastic too [as] nails are trimmed and the softness and smell of their fur lasts for days after getting groomed.” Many of the reviews were about the family-like atmosphere of the kennel that made the reviewer’s dogs comfortable. One reviewer wrote: “The staff treat Cooper and Atlas (and now Hank!) like their own family,” while another said: “My boy Rex loves this place and I wouldn't want to take him anywhere else!” In general, the Ultimutts pet boarding and day camp have excellent pet care services and facilities.

No left a 1 star review

★☆☆☆☆

On TrustAnalytica

Jan 25

Verified

Reviews Live Stream Widget

Live stream your reviews on website.

Collect your Trust Badge

Get recognition as a TOP Business!

Reputation Change over time

Pros & Cons

PROS

recommend (14)

highly recommend ... (7)

very friendly (4)

very clean (4)

definitely be ba ... (3)

accommodating (3)

very kind (2)

well cared for (2)

will be back (2)

feel comfortable ... (2)

Cons

disappointed (1)

UltiMutts Reviews: 99. Average Rating: 4.8

filtered by

% summary

Excellent

Good

Average

Poor

Bad

100%

Reviews (2) Google Reviews (97)

on Trustanalytica

Fix negative reputation Fix negative reputation

Last month, my sweet puppy was killed at this facility. Tummyrub was barely one and was perfectly healthy. He didn't deserve to die under y'all's care. He was a less than 5 pound puppy who, by their own protocol, was meant to be in the tiny dog area, but was moved to the "small" dog playroom where the dogs range up to 30 pounds with no limit to the amount of dogs in the room. This was done without my knowledge or consent. The entire time waivers were signed by an employee as the "owner", even though I am the only owner of this dog. Everyone there knew Tummyrub was owned by me, I have plenty of proof for that. He was knocked down by a larger dog in the cramped space and ultimately died. They believe that they are not liable, leaving me to pay the expenses of a dog that's killed. The owner referred to their low settlement offer, not even the market value of my dog, as a "gift". This is insensitive and disrespectful for such a traumatic event. My puppy had just turned one and there was never a thought in my mind he could die in their care but here we are. This has all been an extremely traumatic experience.

Tacila