Great pricesHelpful staffExcellent serviceGood attentionFriendly atmospherePayment facilitiesInventory varietyCommunicationCustomer supportCredit building assistance
About this business
BSA Used Cars was built on trust, honesty, and integrity. Clients return to us because we provide them with these values. Come in today and see for yourself. We are a family-owned used car dealership that has been proudly serving Pasadena for over 28 years. Our team makes it easy to do business with us. We pride ourselves on treating our workers with the same respect and honesty that we would expect our customers to receive. We think of our employees as family because they are the backbone of a successful dealership.
Reviews Summary
BSA Used Cars has garnered a wealth of positive feedback, with consumers underscoring the outstanding service provided by Marcos García, who is highly regarded for his sales administrative finesse and immeasurable communication finesse. Many consumers highlight the prices, which can be purchased both straight up and paid in intervals, coupled with the excellent customer relation experience and good product quality, as reasons to visit BSA multiple times leading to the decision to recommend customers and friends to make a stop over. In general, the dealership is seen as a great place to build a customer's credit while accessing the first car, with consumers appreciating the owners, who are considered honest and friendly. However, the service is far from perfect, with one commenter lamenting over a faulty box truck, less satisfying the reviewer's expectation and eventually leading to an expensive repair; a severe dent in their experience, with the incident reconfirming the owner's view as dishonest. Otherwise, BSA Used Cars were rated as a five-star dealership.
Frequently asked questions
7 questions
What do BSA Used Cars clients say about their experience?
Clients frequently praise the team's helpfulness, professionalism, and the quality of their vehicles. Many highlight Marcos for his excellent communication and support throughout the purchasing process, making it a positive experience for first-time buyers and families alike.
Does BSA Used Cars offer vehicle financing options for those with credit issues?
Yes, they provide vehicle financing options including payment plans and credit building loans, making it easier for customers to purchase vehicles even if they need assistance with their credit.
Can I get my vehicle repaired at BSA Used Cars?
Yes, they offer vehicle repair services including transmission repair, general maintenance, and electrical diagnostics, ensuring your vehicle remains in top condition after purchase.
What towing services are available through BSA Used Cars?
They provide both local and long-distance towing services, ensuring that customers have access to assistance whenever needed, whether for vehicle transport or emergencies.
How does BSA Used Cars handle customer service during vehicle purchases?
Customers report that the staff, especially Marcos, are attentive and ensure that buyers understand their options. Reviewers appreciate the family-like atmosphere and the team's willingness to work with individual needs.
What types of vehicles does BSA Used Cars sell?
BSA Used Cars specializes in the sale of used cars, trucks, and SUVs, catering to a variety of customer preferences and needs.