Woodhouse Spa - Plano

Woodhouse Spa - Plano Feedback Analysis: Client Feedback Summary Good services is what I received from two professional therapist... A facial and full body massage!...Thank you ladies for the help I needed to regenerate my body Shelby provided a calm and exceptional experience. She went out of her way to help with some problem areas. Update on my original review: After some delayed response from Woodhouse, I heard from Management and they graciously agreed to make our situation right. Not only did they refund the cost of the facial but also the cost of the other service! True example of good customer service! We have been here a couple of times before and have good experiences. It’s a beautiful setting. Last word on the subject: Ladies, if you are having a service from this spa or any spa and don’t feel like it’s going the way you would like, SPEAK UP! These services are too costly to walk away unhappy. Again, thank you Woodhouse Spa! Bought my daughter a massage and facial here. Paid an upcharge to have these services on a Saturday (total $305). The massage was fine, however the facial was unacceptable. The facialist had very bad breath which totally ruined the entire experience! Furthermore, she never told my daughter what she was doing and what products she was using (what a missed opportunity to sell products?). Have left 3 messages at the spa requesting a price adjustment or a return visit, all with no response. Spent another $300 for my daughter here in October and you can’t do me the courtesy of a return phone call? Never setting foot in here again and I would advise you not to either! Client Feedback 2 Always enjoy the services at The Woodhouse Plano. Today I had their signature holistic body detox and it was amazing relaxing and my skin feels great. Highly recommend their services. Client Feedback 3 Great experience, the spa itself is lovely and very calming, staff is friendly and knowledgeable, I would definitely recommend. Client Feedback 4 OMG! Noodles!! Let me explain! I had aassage by Amber today for my stress knots, tight shoulders/back and when she was done......I felt like a walking noodle! Literally! My arms were noodles, my back/shoulder/neck felt like noodles! She worked out every stress knot/toghtness!!!! I feel renewed! I also had an amazing pedicure with Julia and my feet feel amazing and my toes look so good! Highly recommend both of them! Client Feedback 5 Take time to step into a space of relaxation and serenity. Invest in & love yourself. Supplement 2 Feedback for amazing Woodhouse Spa - Plano staff. 1Always enjoy using their services, today I had the signature holistic body detox, and it was amazing relaxing and my skin feels great. Highly recommend their services. - Client Feedback 6 2Great experience, the spa itself is lovely and very calming, staff is friendly and knowledgeable, I would definitely recommend. - Client Feedback 7 3OMG! Noodles!! Let me explain! I had aassage by Amber today for my stress knots, tight shoulders/back and when she was done......I felt like a walking noodle! Literally! My arms were noodles, my back/shoulder/neck felt like noodles! She worked out every stress knot/toghtness!!!! I feel renewed! I also had an amazing pedicure with Julia and my feet feel amazing and my toes look so good! Highly recommend both of them! - Client Feedback 8