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About this business
About Castillo Funeral Homes
Castillo Funeral Homes has been a trusted San Antonio establishment for many generations. We are a family-owned and operated organization that provides caring and affordable funeral services to all of San Antonio.
We have provided families with many different memorials and support services over the years. We take into account your religion, family size and any military service you might have had when personalizing our services. We are available seven days a week, 24 hours per day.
Our staff can help you prepare an exceptional funeral. We can work with your ideas and your budget. You may have our team assist you in selecting a casket and flowers. Our extensive cremation services can help you find the right type of cremation for you.
Reviews Summary
Castillo Funeral home teems with positive reviews, with the majority of the reviewers citing the professional and caring quality of services offered at the site. Couples who have already conducted funerals for their members of family acknowledge the assistance they received on various occasions. The first review from 2021 commended the great staff of the funeral home that made to go through the funeral process of their father more relaxed than they thought it could be. A good number of families have also recognized various staff, including Sylvia and Crystal, for their professionalism and calmness that gives them courage and hope at this difficult time when they are still grieving. Becky from Castillo Funeral parlors is the best as they have faced. She always helps the sage through the funeral planning for the future, making families continue trusting the services of the business for a long time. There are also numerous relatively shorter reviews, each stating well the professional and relaxed homily at the Castillo home. Families and individuals must be searching for a site that values the dead in addressing the grief that comes with such incidents. Discussions and comparison with other death care service providers also recognized the element. All in all, Castillo funeral homes provide professional, calm, and focused funeral services, making it one of the best sites in the region and even beyond. Most of them note that the families have different members with different personalities but that Castillo's will always accommodate them.
Frequently asked questions
7 questions
What do Castillo Funeral Home clients say about the work?
Clients frequently praise the compassionate care provided by the staff, specifically highlighting individuals like Sylvia Cordero and Imelda Cruz for their professionalism and attentiveness. Cleanliness and a welcoming atmosphere are also commonly noted by reviewers.
Does Castillo Funeral Home offer pre-planning services, and how do customers feel about them?
Yes, they provide pre-paid funeral plans, funeral arrangements consultations, and grief support services. Reviewers appreciate the helpfulness of staff like Becky in answering questions about pre-planning, reflecting the business's commitment to family-oriented service.
What hours is Castillo Funeral Home open for services?
They are open Monday: 8:00 AM-8:00 PM, Tuesday: 8:00 AM-8:00 PM, Wednesday: 8:00 AM-8:00 PM, Thursday: 8:00 AM-8:00 PM, Friday: 8:00 AM-8:00 PM, Saturday: 8:00 AM-5:00 PM, and Sunday: 8:00 AM-8:00 PM.
Can I arrange for cremation services at Castillo Funeral Home?
Yes, they offer various cremation services and assist families in deciding the type of cremation that best fits their needs. Their staff is noted for their compassionate approach during this sensitive time.
What types of memorial products can I find at Castillo Funeral Home?
They provide a range of memorial products including urns, keepsake jewelry, and memorial booklets, allowing families to personalize their loved one's remembrance.
Does Castillo Funeral Home provide grief counseling services?
Yes, they offer individual counseling sessions, group support sessions, and online resources to help families cope with their loss, reflecting their commitment to supporting grieving families.
Where is Castillo Funeral Home located?
520 N General McMullen Dr, San Antonio, TX 78228, USA
Location & directions
San Antonio, Texas
Castillo Funeral Home
Funeral Home
Address
520 N General McMullen Dr, San Antonio, TX 78228, USA