Customer Feedback Highlights
12. The RV parking was well kept and had great lighting!14. Great customer service, cleanest storage unit ever! Thank you!15. Very clean and nice facility. Staff was very professional, friendly and helpful. Would highly recommend to a friend or family.
Feedback Summary
1. This storage space is great! Chris, who is in the main office, was amazing from the get go. She has great customer service skills and made everything easy! The spot she made for our RV was perfect, and we have been well taken care of by her! This place looks very clean, and it is well maintained. I would recommend this storage for any of your toys, or for regular storage as well as for your RV. With Chris at the helm, there is nothing to worry about. That you, Chris!
2. The storage is fantastic! Chris in the main office was excellent in customer service beginning to end. She made it easy. She made the spot for our RV perfect and made sure everything went well for us! This place was clean, and it looked like it was well taken care of. I would suggest this storage for all your RV needs, but also for any of your toys or regular storage, for that matter. With Chris on board, you will be in good hands. Thank you, Chris!
3. All good.
4. Nigel was fantastic. He walked me through every step and answered every question I had.
5. Great service!!! Gabriel is very helpful.
6. Great experience with Extra Space Storage. The spot was clean, safe, and easy to access. The staff was friendly and helpful, and it was a quick and easy process all the way around. The pricing was also good. I would highly recommend them if you need a place to store your items securely.
Frequently asked questions
6 questions
What do Extra Space Storage clients say about the work?
Customers frequently praise the staff, particularly Chris and Shayla, for their exceptional customer service and professionalism. Reviewers also highlight the facility's cleanliness and security, making it a reliable choice for storage needs.
What services does Extra Space Storage offer?
They provide a variety of services including RV Storage, Regular Storage Unit, Outdoor Vehicle Storage, Check-In Assistance (Free), On-Site Support (Free), and Guided Tours of Units (Free).
Can I get assistance when checking in at Extra Space Storage?
Yes, they offer free Check-In Assistance to help you with the process. Customers have noted the staff's helpfulness during check-in, ensuring a smooth experience.
How does Extra Space Storage ensure cleanliness and maintenance?
Reviewers consistently mention the cleanliness and well-maintained condition of the facility, indicating a strong commitment to upkeep and hygiene.
Does Extra Space Storage provide outdoor vehicle storage?
Yes, they offer Outdoor Vehicle Storage as part of their services, catering to various storage needs including RVs and other vehicles.