Forward Storage & Business Park

Area and Space Good, Manager Makes the Difference Mitzy is a committed manager who works 24 hours to ensure your success. She responds to messages at any time and can help with forklifts, pallets, and other services. She joins prospective renters on walks around the storage areas to help them select the best space for their businesses and needs, and she responds to all other issues when renting space in the facility. Her commitment to success makes the experience much better. Manager Unprofessional The management at this facility is, unfortunately, extremely unprofessional. In recent events, the woman who oversees the property approached me and my clients without provocation and created a public scene, loudly insisting I “wasn’t welcome” there. This was particularly shocking because I only spoke to her once to ask if she’d seen my dogs, which were always at the unit with me, as they had been spooked and took off. I found them and were safe with me. I’ve been at this unit now for over three months and I’m on the property almost daily for my resale business, sometimes spending long hours in the dark working on inventory. My boyfriend was with me at the time, and she approached him first, telling him he wasn’t allowed on the premises and needed to leave immediately. The only reason she was even present was to refuel the generator — the temporary generator powering my row of units because the electricity has been out since the day I rented it. We were initially told it would be one month without power; it has now been far longer, with multiple occasions where it’s run out of gas for hours. This results in me working long hours in the dark. Yet renters in my row are still charged the same full rate as units with working electricity and security. Unprofessional Behavior Despite the unit being fully paid and containing several thousand dollars’ worth of inventory, she continued yelling, demanding we leave, and even threatened to call the police. My business partner handled the original paperwork in the office, and all prior communication with this lady yielded no explanation for her behavior. My clients were so uncomfortable they refused to even step out of their car. We were forced to relocate to the front of the property or risk being reported and arrested just to safely finish the sale. As a business owner of 14 years, I have never seen such unnecessary hostility toward paying tenants. Being told I cannot access my own property — the very items we are paying to store — is unacceptable. I strongly advise potential renters exercise caution. Until management can show consistency in professionalism, clear communication, and compliance with their obligations to provide safe, reasonable access to paid units, this facility doesn’t meet the standard expected of a reputable business.