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  1. US
  2. TX
  3. San Antonio
Jefferson Bank Mortgage Loan Office

Jefferson Bank Mortgage Loan Office

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6015 Broadway, San Antonio, TX 78205, USA Get Directions
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4.4

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ABOUT   Services Excellence Summary

In 1946, Jefferson Bank was founded on a single principle that still stands today: when you deposit funds in our financial institution, you join our family. We will always be here to help meet your financial requirements, and we are dedicated to providing active and efficient service with modern financial instruments. Jefferson Bank is a part of the communities we serve. Its Community Crew, a dedicated group of bank personnel, provides thousands of hours each year to help the San Antonio and Boerne communities to develop as caring and dynamic places to live. A home equity line of credit (HELOC) is a flexible line of credit that lets you borrow against your home equity. Most homeowners use HELOCs to finance major purchases, such as remodeling, consolidating higher-interest credit card debt, or paying medical bills. HELOCs function similarly to credit cards in that you can get as much credit as you need (up to the credit limit) and pay back only the amount you use. A HELOC offers greater payment flexibility than traditional home equity loans.

 

SUMMARY   Reviews Summary

Customers are overwhelmingly positive in their reviews of Jefferson Bank's Mortgage. The staff is particularly praised, notably Keri Moses. She leads a team that works hard to ensure customers enjoy a smooth and easy application process. One customer says other companies denied them but Keri and her team handled the unique situation with professionalism and care. The team’s communication is top-notch, and clients feel informed throughout the process. The staff is also thanked for their kindness and consideration, with one customer mentioning how their fear of the home-buying process lessened thanks to Jefferson Bank. The customers all describe the company’s expertise in providing innovative and personalized mortgage solutions. Jefferson Bank is also lauded for helping clients go through financially challenging times, with one customer talking about how the bank helped them when they lost their job. The customers feel that the bank provides a valuable service for all customers. The convenience the company offers is also a highlight. Parking situations, employee roles, and other crucial items are also dealt with and well-explained on site. The bank’s local touch is emphasized alongside their expertise, reassuring clients that they’re going working with a reputable bank. The overall gist from the reviews is that Jefferson Bank’s Mortgage is excellent. Many customers say they will use them again and tell others to do the same.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (2)
excellent care (1)
recommended (1)
Cons
awful (1)
Jefferson Bank Mortgage Loan Office Reviews: 7. Average Rating: 4.4
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