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Review Keywords Analysis

  1. US
  2. TX
  3. San Antonio
Porter Loring Mortuary
Porter Loring Mortuary
Porter Loring Mortuary

Porter Loring Mortuary

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Open 00:00-23:59 now
1101 McCullough Ave, San Antonio, TX 78212, USA Get Directions

4.5

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ABOUT   Services Excellence Summary

At the core of everything we do is family. Since 1918, Porter Loring Mortuary has been helping families through one of the most difficult times in their lives. We are the oldest family-owned funeral home in San Antonio and remain under the same family leadership. Our professional and caring team treat your loved ones as if they were their family. Caring for a family is more than providing funeral services; it also means being there at every stage. Over the last century, we have learned how crucial it is to stand with all San Antonio families during every phase of this process. Pre-planning, catering and customized cremation services are just some of the services available. Our grief support community is open to all and we administer educational sessions to caregivers as well as those grieving. It may be difficult to lose a loved one, but it does not have to be overwhelming. Our family has supported San Antonio for generations and will help you with paperwork, as required.

 

SUMMARY   Reviews Summary

Porter Loring Funeral Home reviews overwhelmingly reflect appreciation for the compassionate and professional service. It is mentioned in many reviews that the employees are supportive, sensitive and respectful. Several reviews indicate that the staff goes out of its way to help clients manage difficult and stressful periods in their lives. Some families explain the phenomenal service they received from particular client managers. Many of the responses discuss the compassionate care of the staff throughout the funeral arrangement process, noting that they felt supported and relieved. A lot of responses commend the deep care shown to those who have recently lost someone, indicating that the business is "family." Numerous next of kin report that they were grateful for the extraordinary help and counselling they received because it relieved the grief and sorrow of the client. Most customers say they would recommend Porter Loring because they are the best funeral home in their time of need. The direct and honest communication, particularly in a time of uncertainty, is very much appreciated. Another reviewer said the directors were always compassionate, reliable, and professional, which was great for their family. Amy and Shannon are both mentioned in excellent reviews as community favourites. Priscilla and Crystal are also mentioned. Most clients are very pleased to deal with the memorial service and state it is difficult to say it in positive terms. Generally, the sentiment of customers is positive and warm. Their good work has been recognised in every review, and they are various next of kin's first stop. For more information, please refer to the full reviews.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (4)
highly recommend ... (3)
very professiona ... (3)
excellent care (1)
good people (1)
staff is amazing ... (1)
wouldn't go anyw ... (1)
exceeded my expe ... (1)
well done (1)
good experiences ... (1)
Cons
terrible (1)
horrible (1)
Porter Loring Mortuary Reviews: 42. Average Rating: 4.5
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