REI

We've been an outdoor cooperative since 1938, and our aim is to make nature transformative. Our stores offer high-quality apparel and gear, as well as expert advice, rental equipment, and the most thrilling stories about life outside. You can share them with a friend or experience them alone. We have no shareholders. every time you purchase with us, you're supporting the outdoors and responsible enterprises. Extensive Bike Service: Brands and parts from many manufacturers are available. Every REI store has a repair shop that employs the best mechanics in the industry. Our friendly, expert employees are trained to help you with whatever you need. We provide the best bike help, no matter how much you know. Members get a 20% discount on a cycle shop and a flat-tire repair at no charge. Labor only. No parts included. Re/Supply is a platform where members can trade in their pre-loved gear. If you want to trade in your used gear, bring it to any REI Store (including this one) and talk to an associate. Your item must be in good working condition. A store associate will evaluate your gear to see if it qualifies. You can also check the online trade-in catalog to see if your item qualifies and what it might be worth. Every trade that is approved will result in a credit. You will get an electronic certificate.

The San Antonio REI store feedback reinforces its reputation for excellent customer service and friendly, knowledgeable staff. Many clients praised the company's expert salespeople, including Dustin, MJ, and Tyler, for their helpfulness and customer focus when helping shoppers find the right products for their needs. The site was rated as clean, neat, and well-stocked, with a lot of product choices. Customers reported never feeling pressured by salespeople, making their trips more enjoyable and assisting them in making smart choices. Even customer service in difficult situations seemed above average and reviews eventually encouraging the familiarity was a significant factor in their decision, and the staff deserves recognition for going above and above in this place. Many shoppers will keep coming back to this REI location. In Texas, the business promised good services and a welcoming atmosphere. Establishing a friendly, knowledgeable sales team like Hal and Sarah always showed that the business could be relied upon for years. Customers are also grateful that REI encourages sustainability, as seen through its recycling initiatives. REI's dominant approach to its customer service and friendly buying atmosphere was praised by posters well past normal hours and offers engaged, vibrant, yet knowledgeable service. Customers in each survey agree that the San Antonio store provides solid, consistent service that meets their outdoor requirements. 75% of shoppers suggested that the company use it for quality outdoor classifications. Those who provided feedback said they would return again to acquire any needed outdoor equipment. The company excels in providing the service and quality that its customers demand to be their first choice in outdoor gear shopping.