Sunline Global, Inc. Feedback Summary
My overall experience with Sunline Global has been quite positive. Customers' experience with the company has been overall beneficial. Here are some of the feedbacks:
It's always a pleasure working with the staff at Sunline. Communication is great and they never accept more loads than they can cover in a timely manner.
It's been amazing working with Sunline and Sam Clay.
I've been working with Sunline for more than 5/6 years and gotta admit looking at the trucking industry these days, these are the people i trust the most, I haul pretty much minimum 3 to 4 loads for them in weekly and they ALWAYS take care of me whenever is needed, David the MAN who I have met in real life with as well and they take care of their carriers, can't forget my fellow brokers either, Ray, Ruben, Oscar, Hannah, Sam, and so on, side note for my people that work there, don't get pissed off at me for forgetting your name lol
Christopher Welch and his team have been absolutely wonderful to work with. We have had great experiences working with the drivers at Odyssey. Looking forward to many more years of great service.
Muy buen servicio en entrega y atención al cliente
Love the service! Deedee Martin is such a great help! And always gives us when we need a load.
We appreciate working with Hannah because she is responsive, helpful, and respectful. She's a top-notch when it comes to work.
We have been in business for a long time and we understand how crucial consistency is and Sunline always keeps us and others moving. We love working with Hannah. She is definitely a high asset to Sunline.
Dispatch and guys in Laredo for loading are good at what they do. Very straight forward and professional. Been dealing with Ruben (dispatcher) for over 4 yrs. Guy is a fair and honest person. Thank you
Dispatch and guys in Laredo for loading are good at what they do. Very straight forward and professional. Been dealing with Ruben (dispatcher) for over 4 yrs. Guy is a fair and honest person. Thank you
Absolutely LOVE working with Hannah and Sam! I couldn't ask for better customers to work with who are so understanding of how our industry can be sometimes!
Julia McKinney, (& and her back-ups) is by far the best logistics coordinator I have ever worked with!!! ALWAYS emails with updates on loads either canceled or delivering late. takes the time to do the job right, all require information needed on loads, very quick to respond on any issues.
I have been here at Kloeckner for over five years and no one carrier has provided us with better service. I have twenty years' experience in shipping and honestly Julia is within the top three I have ever worked with and that includes a VP of yellow frt, and the President of a multi-state ran frt carrier, so very high standards to measure up to.
This does not even cover the above and beyond cheerfulness and upbeat attitude that is very rarely seen anymore in this industry.
The hustle it takes to keep on top of freight movement is no small affair. The due diligence Julia has; time and time again, showed in making sure things run smooth is something I am very grateful for here dealing with so many different carriers from so many different locations.
Julia McKinney, (& and her back-ups) is by far the best logistics coordinator I have ever worked with!!! ALWAYS emails with updates on loads either canceled or delivering late. takes the time to do the job right, all require information needed on loads, very quick to respond on any issues.
I have been here at Kloeckner for over five years and no one carrier has provided us with better service. I have twenty years' experience in shipping and honestly Julia is within the top three I have ever worked with and that includes a VP of yellow frt, and the President of a multi-state ran frt carrier, so very high standards to measure up to.
This does not even cover the above and beyond cheerfulness and upbeat attitude that is very rarely seen anymore in this industry.
The hustle it takes to keep on top of freight movement is no small affair. The due diligence Julia has; time and time again, showed in making sure things run smooth is something I am very grateful for here dealing with so many different carriers from so many different locations.
Very good experience working with Deedee at Sunline. She is always on top of everything. They are very lucky to have her. Keep up the good work.
Frequently asked questions
7 questions
What do Sunline Global, Inc clients say about the work?
Clients frequently praise the team's communication, professionalism, and reliability. Many reviewers highlight the responsiveness of staff members like Hannah and Sam, and they appreciate the punctuality and consistency in service delivery, especially during challenging times.
Does Sunline Global, Inc provide logistics coordination services, and how do customers feel about them?
Yes, they offer logistics coordination services including load tracking, freight management, and carrier relations. Reviewers commend the team's effective communication and their ability to manage loads efficiently without overcommitting.
What are the hours of operation for Sunline Global, Inc?
Their hours are as follows: Monday: 7:00 AM - 5:00 PM, Tuesday: 7:00 AM - 5:00 PM, Wednesday: 7:00 AM - 5:00 PM, Thursday: 7:00 AM - 5:00 PM, Friday: 7:00 AM - 5:00 PM, Saturday: Closed, Sunday: Closed.
Can I expect good customer support from Sunline Global, Inc, and what do reviewers say?
Yes, they provide customer support services including availability, issue resolution, and feedback management. Reviewers consistently mention the helpfulness and responsiveness of staff, particularly praising individuals like Hannah and Deedee for their dedication to client needs.
How does Sunline Global, Inc handle freight dispatching, and what are customer opinions on this service?
They handle freight dispatching through route planning, load scheduling, and driver communication. Customers appreciate the smooth and professional dispatching process, often mentioning the effectiveness of dispatchers like Ruben and Byron in ensuring timely operations.
What consultation services does Sunline Global, Inc offer?
Sunline Global, Inc provides consultation services including supply chain analysis, cost reduction strategies, and process improvement. These services aim to enhance operational efficiency and are supported by positive feedback from long-term clients.