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Review Keywords Analysis

  1. US
  2. TX
  3. San Antonio
The Lozano Law Firm, PLLC
The Lozano Law Firm, PLLC
The Lozano Law Firm, PLLC

The Lozano Law Firm, PLLC

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Open  9:00 AM - 5:00 PM now
5718 University Heights Blvd #104, San Antonio, TX 78249, USA Get Directions
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ABOUT   Services Excellence Summary

The Lozano Law Firm, PLLC is a San Antonio-based immigration law firm that delivers individualized attention and cost-effective options for every client. Alfredo Lozano, the organization's founder and chief attorney, is a Board Certified Specialist in Immigration and Nationality Law. He is certified by the Texas Board of Legal Specialization. We strive to achieve the best results for each client by utilizing our specialized knowledge, experience, and dedication to success.

 

SUMMARY   Reviews Summary

The reviews of the Lozano Law Firm show a pattern of care; case resolution is timely and constant feedback a priority. The reviews have high regards, particularly Zayda Hernandez. She is notable for her personal attention and looking to put clients in a position where they are informed on the necessary steps and what's next. Praiseworthy for their guidance and positive results are Pamela Villarial and Lupita Rodriguez. The firm itself has a good reputation as it keeps clients looped in and has staff who are professoinal and easy to deal with in case of a need. The feedback is very encouraging and there is a high possibility of recommendation. The point that has been driven home by the reviews is that employees go out of their way to meet the expectations of the firm's customers. In the process, they somehow create a bond of trust and confidence that will end up with the customer referring another client to the firm.

 

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Jose Emmanuel left a 1 star review
★☆☆☆☆
On TrustAnalytica
Oct 19
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Reputation Change over time
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Pros & Cons

PROS
recommend (22)
highly recommend ... (12)
very professiona ... (6)
very friendly (5)
great experience ... (5)
excellent servic ... (4)
recommended (3)
very knowledgeab ... (2)
friendly staff (2)
good experience (2)
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Cons
not recommend (4)
extremely expens ... (1)
poor communicati ... (1)
very stressful (1)
frustrating (1)
very frustrating ... (1)
delayed (1)
would not answer ... (1)
waste of time (1)
unprofessional (1)
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The Lozano Law Firm, PLLC Reviews: 101. Average Rating: 4.4

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Pésima atención, seguimiento y conocimiento del caso... semanas pidiendo que el abogado Lozano se contacte conmigo y nada... mi caso esta inconcluso con tiempos mucho mas largos y procesos muy diferentes a los que inicialmente me dijeron. Muy difícil hablar con alguien en el despacho que pueda darme buena atención. JAMAS LOS RECOMENDARIA EN LO ABSOLUTO
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Jose Emmanuel left a 1 star review
★☆☆☆☆
On TrustAnalytica
1 year ago
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