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Review Keywords Analysis

  1. US
  2. TX
  3. San Antonio
U-Haul Neighborhood Dealer

U-Haul Neighborhood Dealer

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Open 9:00 AM-6:00 PM now
421 Fredericksburg Rd, San Antonio, TX 78201, USA Get Directions
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ABOUT   Services Excellence Summary

U-Haul Neighborhood Dealer is a Phoenix-based American company that offers moving trucks, trailers, and self-storage units. The business has been around since 1945. Leonard Shoen, Anna Mary Carty Shoen, and their family established the company in Ridgefield, Washington. In a garage belonging to his wife’s family, they set up a trailer manufacturing shop and began renting trailers. They subsequently franchised the idea with gas stations. U-Haul dealerships and centers provide a diverse range of services, including moving trucks and trailers, self-storage, moving boxes and packing supplies, propane (LPG) refill, wiring, and trailer hitch installation, as well as storage containers and moving container rentals. U-Haul is the only rental truck company that worked with truck manufacturers on a vehicle designed especially for moving household goods. U-Haul's trucks have rounded edges, chassis skirts, and comfort cabs. They are also built at a lower height, with rounded corners and a streamlined design.

 

SUMMARY   Reviews Summary

Customers are extremely satisfied by the excellent service and friendly staff at this shop, which is always priced reasonably. They appreciate the welcoming tone and personal attention from the employees and feel that the service is both efficient and helpful. In addition to praising the truck they used, customers report feeling at ease and as though they are participating in a family venture rather than being treated in a transactional manner. Although there are complaints about U-Haul's practices, the neighborly staff are frequently singled out for commendation. The majority of customers have stated that they will return and are happy to refer friends to the business. In summary, why this shop is highly recommended for car repairs, both from personal experience and word-of-mouth.

 

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Pros & Cons

PROS
great service (4)
very friendly (3)
highly recommend ... (2)
accommodating (2)
friendly staff (2)
good service (2)
recommend (2)
nice staff (1)
great experience ... (1)
got the job done ... (1)
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Cons
rude (1)
U-Haul Neighborhood Dealer Reviews: 48. Average Rating: 4.5
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