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Review Keywords Analysis

Ben Nielsen's Alexandria Automotive photo
Ben Nielsen's Alexandria Automotive photo
Ben Nielsen's Alexandria Automotive photo
Ben Nielsen's Alexandria Automotive photo

Ben Nielsen's Alexandria Automotive

Address: 3021 Colvin St, Alexandria, VA 22314, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Oil Change Standard Oil Change $30 - $50
Full Synthetic Oil Change $60 - $80
Oil Change with Filter Replacement $40 - $60
Vehicle Inspection Standard Vehicle Inspection $20 - $40
Comprehensive Vehicle Inspection $50 - $70
Emission Testing $25 - $45
Brake Services Brake Pad Replacement $100 - $150
Brake Rotor Resurfacing $50 - $100
Full Brake Service $150 - $200
Electrical Repair Battery Replacement $100 - $150
Alternator Repair $200 - $300
Fuses and Wiring Repair $50 - $100
Routine Maintenance Fluid Top Off $20 - $30
Filter Replacement $30 - $50
Tire Rotation $25 - $35
AC Repair AC Recharge $100 - $150
AC Compressor Replacement $300 - $500
AC Leak Diagnosis $50 - $100
Tire Services Tire Replacement $100 - $200
Tire Balancing $25 - $50
Flat Tire Repair $15 - $30
Transmission Services Transmission Fluid Change $100 - $150
Transmission Repair $500 - $1500
Transmission Replacement $1500 - $4000
Engine Services Engine Oil Change $40 - $60
Timing Belt Replacement $300 - $600
Engine Diagnostics $100 - $150

What people love

From reviews
Professional staff Customer service Excellent communication Quick repairs Honest service Fair pricing Helpful diagnostics Pictures of work Friendly atmosphere Thorough inspections

About this business

With a large perspective and an extended history in the automotive and retail service industries, Ben Nielsen's Alexandria Automotive is backed by over eighteen years of leadership experience. Ben has been his father's apprentice in a hands-on learning setting for his entire life. Ben grew up on a Georgia sawmill and farm as his father thrived on energizing his family's work ethic. Ben learned to pay attention to detail and respect the craft and the individual's requirements. It was in these three disciplines that he first learned about business. Ben worked for many years in the automotive industry before realizing he had a different vision for service. As a free attorney in the field, Ben encountered clients who had been mistreated by mechanics or deceitful repair shop owners. It inspired Ben to create something new and better. For Ben, business is about service, not commodity, and the most important service of all is the client experience. Ben believes in a business characterized by integrity and sees its highest reward in putting the client first or ensuring that their experience is satisfactory.

Reviews Summary

Ben Nielsen’s great and helpful work has positive testimonies. Rooting for the communication between clients and the shop, many reviews highlighted how understanding and responsive the staff were. Customers commended the car diagnostics and explained what was happening which they received. Everyone loved the fun, transparent, and professional group because they did excellent work and older prices. In return, customers received advice when they were spending their hard-earned income and, just to count, being supplied with many reviews showed good customer service and the state of the shop making clients feel at home. There are specifications written reviews of out customers who fully trust the company. A large number of the comments next service those clients are made and that. They retrieval beforehand and that made their review and every issue in a pictorial manner. Would not go without reading a good review.presented the new vehicle, vehicles with the existing ones, and is well presented. Customers care how to present the review of events to be presented. Two clients, after giving Ben Nielsen best car repair shop are now considered loyal customers of the shop. The customers are in Alexandria and have been to the Falls Church location but get a great shopping experience. According to the images, the store is good, hence the statement that would be needed. Both positions receive a regular visit in a well-dressed manner, but the clients know where that destination is. Other options due to their services' comparability are sometimes given, but clients are happy there. The place is a compression of machinery since the creators are efficient and modern. The cars there are in comparison, and the car's owners do not doubt that the fun is in the team and that the worms are a lot but still enjoy the relationship. A warranty of three years or 6,000 over the machine is given because the work outcome depends on the staff and not spoiled materials. Would the booked is baseless, we are other places to be done(){great} but not services is also part of the transaction. Client satisfaction is usually paid for, but customers are not hidden costs with the quoted prices. Thanks to the coffee and giftcard left the parking offering at Ben Nielsen fall in love with the store. Who can believe that description?

Frequently asked questions

6 questions
What do clients say about the work done at Ben Nielsen's Alexandria Automotive?
Clients frequently praise the team's professionalism, thorough communication, and quality of service. Many highlight the friendly atmosphere and the attention to detail, such as providing pictures of repairs and explaining the work needed. Overall, customers feel well cared for and valued.
Does Ben Nielsen's Alexandria Automotive offer routine maintenance services?
Yes, they provide routine maintenance services including fluid top off, filter replacement, and tire rotation. This comprehensive approach ensures that vehicles are well-maintained and safe for driving, as highlighted by satisfied customers.
Can I get an oil change at Ben Nielsen's Alexandria Automotive, and how do customers feel about it?
Yes, they offer various oil change services. Customers have reported positive experiences, noting the efficiency and thoroughness of the oil change process, often mentioning the team's ability to explain necessary future maintenance.
Does this shop provide electrical repair services, and what do customers think about their expertise?
They do offer electrical repair services, including battery replacement and alternator repair. Reviewers commend the team's expertise and prompt service, often expressing satisfaction with how issues are diagnosed and resolved quickly.
What types of vehicle inspections are available at Ben Nielsen's Alexandria Automotive?
They provide several vehicle inspection options, including standard vehicle inspections, comprehensive inspections, and emission testing. This variety ensures that clients can meet all their vehicle compliance and safety needs.
Where is Ben Nielsen's Alexandria Automotive located?
3021 Colvin St, Alexandria, VA 22314, USA

Location & directions

Alexandria, Virginia
Ben Nielsen's Alexandria Automotive
Car Repair
Address
3021 Colvin St, Alexandria, VA 22314, USA
Hours
Closed Now
Ben Nielsen's Alexandria Automotive Reviews · 5.0 average
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