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  1. US
  2. VA
  3. Alexandria
Ben Nielsen's Alexandria Automotive
Ben Nielsen's Alexandria Automotive
Ben Nielsen's Alexandria Automotive

Ben Nielsen's Alexandria Automotive

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Open  7:30 AM - 6:00 PM now
3021 Colvin St, Alexandria, VA 22314, USA Get Directions
5.0
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ABOUT   Services Excellence Summary

With a large perspective and an extended history in the automotive and retail service industries, Ben Nielsen's Alexandria Automotive is backed by over eighteen years of leadership experience. Ben has been his father's apprentice in a hands-on learning setting for his entire life. Ben grew up on a Georgia sawmill and farm as his father thrived on energizing his family's work ethic. Ben learned to pay attention to detail and respect the craft and the individual's requirements. It was in these three disciplines that he first learned about business. Ben worked for many years in the automotive industry before realizing he had a different vision for service. As a free attorney in the field, Ben encountered clients who had been mistreated by mechanics or deceitful repair shop owners. It inspired Ben to create something new and better. For Ben, business is about service, not commodity, and the most important service of all is the client experience. Ben believes in a business characterized by integrity and sees its highest reward in putting the client first or ensuring that their experience is satisfactory.

 

SUMMARY   Reviews Summary

Ben Nielsen’s great and helpful work has positive testimonies. Rooting for the communication between clients and the shop, many reviews highlighted how understanding and responsive the staff were. Customers commended the car diagnostics and explained what was happening which they received. Everyone loved the fun, transparent, and professional group because they did excellent work and older prices. In return, customers received advice when they were spending their hard-earned income and, just to count, being supplied with many reviews showed good customer service and the state of the shop making clients feel at home. There are specifications written reviews of out customers who fully trust the company. A large number of the comments next service those clients are made and that. They retrieval beforehand and that made their review and every issue in a pictorial manner. Would not go without reading a good review.presented the new vehicle, vehicles with the existing ones, and is well presented. Customers care how to present the review of events to be presented. Two clients, after giving Ben Nielsen best car repair shop are now considered loyal customers of the shop. The customers are in Alexandria and have been to the Falls Church location but get a great shopping experience. According to the images, the store is good, hence the statement that would be needed. Both positions receive a regular visit in a well-dressed manner, but the clients know where that destination is. Other options due to their services' comparability are sometimes given, but clients are happy there. The place is a compression of machinery since the creators are efficient and modern. The cars there are in comparison, and the car's owners do not doubt that the fun is in the team and that the worms are a lot but still enjoy the relationship. A warranty of three years or 6,000 over the machine is given because the work outcome depends on the staff and not spoiled materials. Would the booked is baseless, we are other places to be done(){great} but not services is also part of the transaction. Client satisfaction is usually paid for, but customers are not hidden costs with the quoted prices. Thanks to the coffee and giftcard left the parking offering at Ben Nielsen fall in love with the store. Who can believe that description?

 

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John Doe left a 5 star review
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Pros & Cons

PROS
recommend (7)
highly recommend ... (3)
great work (2)
great experience ... (2)
affordable (2)
on time (2)
very kind (2)
very responsive (2)
very helpful (2)
recommended (2)
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Ben Nielsen's Alexandria Automotive Reviews: 50. Average Rating: 5.0

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John Doe left a 5 star review
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