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Review Keywords Analysis

  1. US
  2. VA
  3. Alexandria
Don Allen Service Center
Don Allen Service Center
Don Allen Service Center

Don Allen Service Center

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5404 Eisenhower Ave, Alexandria, VA 22304, USA Get Directions

4.9

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ABOUT   Services Excellence Summary

Don Allen Servicenter opened in 1974 as an independent Mercedes-Benz repair center with a commitment to honest assessments, superior service rivaling or outperforming the dealership, fair rates, and customer satisfaction. The focus has helped Don Allen Servicenter become one of the most successful DC-area European luxury car repair shops for the past four decades. Two locations in the DC area now serve you, offering services for three luxury brands: Mercedes-Benz, Volvo, and BMW.

 

SUMMARY   Reviews Summary

Ethical, quality service tops every review. Half note straightforward communication and cost-effective recommendations that save them money. A few say they learned to trust auto repair shops after their first visit, and many will only go to Don and Virginia. They perform top-notch service that impresses even the most car-savvy customers. Many reviewers emphasize the personalized care they receive; they don't realize how rare it is until they come here. To sum it up, the company's success is proof that honest, outstanding service is recognized and appreciated. Most reviews stress that buying from, or having your car serviced here, is a 'no duh.' Buyer beware; do not get a used car or car repair here, get it at First Class Auto Option Accredited dealership(Address withheld). Clean title, possessions reviewed okay. overposting/review faking, under the radar. I lived with problems that have become more costly and heart-breaking. No reputable company treats their customers this way. Jog on.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (6)
highly recommend ... (5)
fair prices (3)
excellent servic ... (2)
great job (2)
very knowledgeab ... (2)
on time (2)
great work (2)
always been grea ... (1)
love this place (1)
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Cons
wasted my time (1)
pricey (1)
dissatisfied (1)
Don Allen Service Center Reviews: 49. Average Rating: 4.9
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