DriveTime, established in 2002, is the United States' premier used vehicle retailing company with more than 140 dealerships and operations in 27 states. We have over 5,000 employees nationwide, sold over 1,000,000 used vehicles, and helped more than 100,000 people each year become car-buying experts. Our financing options are flexible, ensuring that you can find a loan that suits your budget, regardless of your credit score. With our financing programs, there is a good chance you will be able to pick the perfect used car for you.
Reviews Summary
The ratings indicate that Anthony, Myranda, and Antonio provide outstanding customer service. Myranda's the most praised employee. She was kind, knowledgable, and supportive. Customers believe the purchase process was quick and efficient. They especially appreciate the excellent service they received in the company's Chesapeake location.hythess and their families. People would recommend the company because of its exceptional service. Myranda and other company representatives help clients quickly and efficiently. They can give clients the best experience possible. The combination of a quick online approval process and the incredible customer service makes customers' vehicle buying experiences pleasurable, memorable and praise describes all reviews online.
Frequently asked questions
7 questions
What do DriveTime clients say about the work?
Reviewers consistently praise the team for their exceptional customer service, particularly highlighting staff members like Myranda and Anthony for their knowledge and helpfulness. Many mention a quick and efficient purchasing process, making it a positive experience overall.
Does DriveTime offer pre-approval for financing, and how do customers feel about the process?
Yes, DriveTime provides pre-approval for financing. Customers appreciate this feature, noting that it makes the overall car buying process smoother and quicker, as highlighted by a review mentioning the ease of getting pre-approved online.
Can I get assistance with my loan application at DriveTime?
Yes, DriveTime offers loan application assistance as part of their financing services. This support helps customers navigate the financing process effectively.
Does DriveTime provide post-purchase assistance for customers?
Yes, they offer post-purchase assistance, ensuring customers have support even after their vehicle purchase, which is often mentioned positively in reviews.
How does DriveTime assist first-time car buyers?
DriveTime's team is noted for being patient and informative, particularly with first-time buyers. Reviewers highlight the staff's willingness to explain the process, making it less daunting.
What types of vehicles can I purchase at DriveTime?
DriveTime specializes in vehicle sales, offering new and used vehicle purchases, as well as truck purchases, ensuring a diverse selection for customers.