Certified Glass Services, LLC, based in Richmond, VA, provides auto glass repair and replacement services in and around Richmond, VA. Driving with damaged auto glass is unsafe. We use cutting-edge auto glass repair technology to repair your vehicle's glass.
We service all vehicles, including SUVs, cars, trucks, imported and domestic. Regardless of whether your windshield is chipped or cracked, we can fix it! We provide a free mobile service to fix the damage quickly and hassle-free.
Reviews Summary
The Certified Glass Services reviews are overwhelmingly positive and recommend them. Every CGS customer seems to have had a positive experience with the company. Excellent service Completeing quality work on customers vehicles and replacing OEM glass is an essential part of their business. Many reviewers express gratitude for CGS's top customer service and how easy the process was. Additionally, Many undoubtedly outstanding customer service and talent in their team, particularly they were fantastic at their jobs,and happy to discuss the process with us. Quite a few people mention customer service challenges when comparing Certified Glass to competitors. Still, they were pleasant, helpful, and efficient. The company's topnotch, dependable work distinguishes it from other auto glass companies. A few customers noted that the company's attention to detail and dedication to conducting all installations properly is a relief for them. Many people have said that they would use CGS again and have given them a word of mouth referral.
Frequently asked questions
7 questions
What do clients say about the work done by Certified Glass Services in Richmond?
Clients frequently praise the professionalism and expertise of the staff, specifically mentioning individuals like Kyle and Rosie. Reviewers highlight the quality of work, timely service, and effective insurance coordination as standout aspects of their experience.
Does Certified Glass Services offer any warranties or guarantees for their work?
Yes, Certified Glass Services provides a satisfaction guarantee, ensuring that their work meets high standards. Multiple clients have expressed confidence in their services, noting that they stand behind their installations and repairs.
What types of windshield replacements does this practice offer?
They offer OEM Windshield Replacement, Aftermarket Windshield Replacement, and Windshield Calibration. This comprehensive approach ensures that all customer needs regarding windshield replacement are met effectively.
How does the team handle insurance coordination for repairs?
Certified Glass Services includes insurance coordination as part of their customer service. Clients have reported a seamless process, with staff effectively managing the communication with insurance companies to streamline repairs.
What are the operating hours for Certified Glass Services?
Their hours are as follows: Monday: 8:00 AM - 5:00 PM, Tuesday: 8:00 AM - 5:00 PM, Wednesday: 8:00 AM - 5:00 PM, Thursday: 8:00 AM - 5:00 PM, Friday: 8:00 AM - 5:00 PM, Saturday: Closed, Sunday: Closed.
Can I get a rental vehicle while my car is being serviced?
Yes, Certified Glass Services offers a rental vehicle service, including standard and luxury rental cars, as well as a loaner vehicle service included with the repair service. This adds convenience for customers during the repair process.