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VA Cars Inc

100 reviews

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7729 Midlothian Tpke, Richmond, VA 23235, USA Get Directions

used car dealer Best Used Car Dealers in United States Best Used Car Dealers in Virginia

4.2

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ABOUT Services Excellence Summary

VA Cars, Inc is a reputable dealer in the Richmond region. We have sold more than 20,000 cars, trucks, and SUV's since opening the doors in late 2011. We also have four locations that cater to our customers' needs. We deal in all brands and models. Our growth is from our customer-focused approach, where we treat them as we desire to be treated. We help our customers find the ideal car at the fairest cost. We do not have high overhead costs that most dealers have, so we can lower our prices and let our customers benefit from the savings.

SUMMARY Reviews Summary

VA Cars and their staff, especially Deshawn, Dallas, Frank, Cam, and Brock, receive glowing feedback for their exceptional customer service. Clients appreciate the team's professionalism, honesty, and patience in making the purchasing process easy. They also speak highly of how the VA Cars staff takes action on issues after the purchase, showing they care for clients. One recurring theme in these comments is the low-pressure sales environment that people find very welcoming. This fact coupled with the high probability of buying a car within your budget makes VA Cars a fantastic place to buy a new car. Overall, customers praise VA Cars as a great car dealership that can be recommended to first-time car buyers or anyone looking to acquire a newer vehicle.

John Doe left a 5 star review

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Reputation Change over time

Pros & Cons

PROS

recommend (14)

great experience ... (7)

highly recommend ... (5)

best experience (4)

helped me (4)

great service (2)

great place (2)

very professiona ... (2)

extremely helpfu ... (2)

very nice people ... (2)

Cons

disappointing (2)

bad experience (1)

poor communicati ... (1)

unprofessional (1)

dishonest (1)

poor customer se ... (1)

no communication ... (1)

0 stars (1)

awful (1)

VA Cars Inc Reviews: 100. Average Rating: 4.2

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