Helpful staffCaring serviceQuick referralsFree attorneyInformative guidanceHardworking director
About this business
Benton Franklin Legal Aid Customer Review Highlights
• Beneath the surface, it's a great legal support
• Unfortunately, underfunded is all you hear about the services they provide.
• The director Barbara Otte is an amazingly hardworking and caring person. She oversees everything herself.
• Ben Franklin Legal Aid has honestly helped me and my family out so much, and they serve a lot of people here in the Tri-Cities who need help. The office staff is very on top of things and very informative on guiding you to the steps you need to take to get legal counsel and helping you find a lawyer.
• Wondering if you guys help with mortgage assistance?
• They helped my father with his divorce and they did a very good job we’re very thankful!!
• Hardly a service worth calling
• They were quick in hearing out my issue and referring me to the perfect attorney!
• Nice, clean hotel. Friendly staff.
• They’re so helpful. I would’ve been lost without their guidance!
• Barb is amazing and they really care about trying to help people at legal aid. So blessed to have this in the Tri-Cities.
• They helped me when I get as a single father of four fighting just to see my youngest daughter..... I'm an ex con who changed his life.... they found me a free attorney cause I couldn't afford one..... thank you guys so much my daughter is very happy to be around us
• Hardly ever open. Sign on door says open but found always locked and don't call back.
Frequently asked questions
7 questions
What do Benton Franklin Legal Aid clients say about the work?
Clients frequently highlight the dedication of director Barbara Otte and the helpfulness of the staff. Many appreciate the guidance provided in navigating legal processes, particularly for divorce cases. They also mention timely referrals to suitable attorneys.
Does Benton Franklin Legal Aid provide mortgage assistance?
Yes, they offer mortgage assistance among their legal aid services, which also include divorce assistance and lawyer referral services. However, some clients have expressed uncertainty about the extent of this service.
How does Benton Franklin Legal Aid assist with divorce cases?
They provide divorce assistance as part of their legal aid services, guiding clients through the necessary steps and helping them find appropriate legal counsel.
Can I get an initial consultation at Benton Franklin Legal Aid?
Yes, they offer initial consultations as part of their consultation services, which also include follow-up consultations and ongoing guidance and support.
Who oversees the services at Benton Franklin Legal Aid?
The services at Benton Franklin Legal Aid are overseen by Barbara Otte, the director, who is noted for her hard work and commitment to helping clients.
What kind of legal aid services does Benton Franklin Legal Aid provide?
They offer a range of legal aid services including divorce assistance, mortgage assistance, and lawyer referral services, as well as consultation services like initial and follow-up consultations.