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Feathered Friends

Name: Feathered Friends
Address: Seattle, US
Telephone: +12062922210
Rating: 4.3529

102 reviews

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+12062922210

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263 Yale Ave N, Seattle, WA 98109, USA Get Directions

camping store Top Camping stores in United States Top Camping stores in Washington

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ABOUT Services Excellence Summary

Established in Seattle, Feathered Friends is a business that produces handcrafted sleeping bags and down bedding. They provide outdoor clothing and accessories for hiking, backpacking, mountaineering and other outdoor sports. The company was started in 1972 by Peter and Carol Hickner when they relocated to the area and sought to make outdoor equipment they couldn't afford or find. Carol and Peter started their legendary company in their basement and honed their skills with an industrial sewing machine Union Special(r), their design eye and their patience to pay attention to every small part. The second generation of the Hickner family has continued this legacy of quality and handcraftsmanship in their two factories, located in SoDo, a Seattle neighborhood. The factories are steps away from the retail shop, with less than an hour drive to the North Cascade Mountains that inspires and tests Feathered Friends' products.

SUMMARY Reviews Summary

Feathered Friends is highly praised for its knowledge, honesty, and superb customer support. The merchandise is of the highest quality and is made in the United States. Adventure materials, outerwear, and sleeping bags are all available at the store. Advisers are recognized for steering buyers in the correct route, with no pressure to buy the product. This is the best shop for customers to try merchandise before purchasing it, and the reviews are largely favorable. The team members offer outstanding consumer support, and any problems are quickly addressed. The company is committed to providing its consumers the best in outdoor equipment and aiding in minor repairs.

John Doe left a 5 star review

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Reputation Change over time

Pros & Cons

PROS

friendly staff (3)

helpful staff (3)

high quality (2)

great service (2)

very helpful (2)

knowledgeable st ... (2)

helped me (2)

recommend (2)

super helpful (2)

very knowledgeab ... (1)

Cons

rude (2)

awful (1)

does not care (1)

dirty (1)