Excellent communicationProfessional staffKnowledgeable techniciansTimely responseKind and respectfulEffective remediationPrompt serviceClean work areaThorough inspectionsFlexible scheduling
About this business
Fischer Restoration launched its operations in 1996 but has a history that dates back to 19 years earlier. Fischer Plumbing was a drain cleaning and service and maintenance company founded in 1977 and was very well-reputed. My equity partner, Bruce Robertson, and I could not buy it as it was too expensive. Fischer Plumbing is one of the best buys. Bruce is a plumber, so he had working experience with this company. This is what we needed to buy it. Fischer Plumbing had seven employees and four trucks. We set out to acquire complementary businesses that would extend the brand further. My partner’s practical experience supported my vision to create a family-oriented business. In any case, it was still a 20th-century company. We have realized that promise because we offer these services today. Fischer Plumbing used to offer these services, but we renamed the new company, Fischer Restoration. We hired an underground plumbing expert. The excavation of all the underground plumbing and pipe laying was carried out by professionals. We also had plumbing experts who worked on the repair pipes in the walls, ducts, and floors.
Nearly two decades have passed since we decided to create that business. We have installed sewer pipes, water, and irrigation pipes in many Seattle homes. We also use trenchless pipe-laying techniques to reduce costs and disruption. We have experienced this success. The Fischer Restoration was formed, and today, we have re-pipe and rough-in services. Our business is meeting customer needs. Our mission is supported by all services and our commitment to the quality Fischer.
We moved into our new corporate headquarters in Mountlake Terrace, North Seattle in 2015. Our new office has the state-of the-art features and can park our trucks inside. Our office is very close to the I-5 and I-405, the state’s busiest highways.
Reviews Summary
The overwhelming number of positive reviews paint Fischer Restoration in an optimistic light. Respondents give credit to the crew's professionalism, promptness, and competent communication during stressful and problematic water damage events. Les, Andy, and Ira are among the most recognized staff members for their excellent work, empathetic manner, and positive attitudes that make the stressful events more manageable. The teams also adapt and find creative solutions to reduce reconstruction and repair costs while making the process as smooth as possible, which is comforting. Reviewers appreciate the professionalism and thoroughness of Fischer's remediation and reconstruction processes, noting that the crew follows COVID protocols and disposes of any concerns they have. Many clients are also happy with how Fischer's coordination and cooperation with their claims and insurance processes reduce stress and make the ordeal more bearable. Firms seem to value honesty and customer partnerships, as even troubled or complex projects seem to work out, according to reviews. This emphasis on service, expertise, and customer satisfaction makes Fischer Restoration highly recommended for future water damage event victims.
Frequently asked questions
7 questions
What do clients say about the work done by Fischer Restoration?
Clients frequently praise Fischer Restoration for their professionalism, communication, and thoroughness. Specific team members like Les and Andy are noted for their responsiveness and ability to ease customer stress during difficult situations, ensuring a positive experience.
Does Fischer Restoration handle emergency water removal in Seattle, and how do customers feel about their response time?
Yes, they offer emergency water removal services, including flood response and sewage cleanup. Reviewers commend their quick response times, often arriving the same day to mitigate damage and provide reassurance during stressful situations.
What services does Fischer Restoration provide for water damage issues?
Fischer Restoration offers a comprehensive range of services, including Water Damage Restoration (Initial Water Extraction, Structural Drying, Mold Remediation), Emergency Water Removal (Flood Response, Sewage Cleanup, Contamination Removal), and Reconstruction Services (Drywall Replacement, Flooring Installation, Cabinet Repair).
What are Fischer Restoration's hours of operation?
Who leads Fischer Restoration, and what is their background?
Fischer Restoration was established in 1996 by Bruce Robertson and his equity partner, who have extensive experience in plumbing and restoration. Their foundation in Fischer Plumbing, which started in 1977, showcases their long-standing expertise in the industry.
What happens if I have a sewage backup?
Fischer Restoration specializes in sewage cleanup as part of their emergency water removal services. Reviewers have highlighted their effective and respectful handling of such unpleasant situations, ensuring thorough remediation and restoration of affected areas.