Mold Solutions is a family business established in 2005.
Jonathan and Amanda are involved in all project phases, commencing through completion.
Our primary goal is to provide exceptional customer service and superb workmanship.
Reviews Summary
Mold Solutions' reviews are predominantly positive, with most customers praising communication, service, professionalism, and honesty. The company's adept technicians and courteous staff members, especially Amanda, were mentioned multiple times. These reviews highlight excellent customer service, such as free inspections and honest evaluations of harm, even in situations when businesses could easily attempt upselling. Many customers lauded how quickly they received quotes and scheduled appointments, with multiple reviews specifically mentioning that they were surprised at how quickly they were able to schedule a consultation and how the project finished on budget, contrary to what other companies had forecasted. The reports were somewhat related, with consumers talking about other people in the same company, such as Jonathan and Valina. Many had more than one visit and commended the technicians for their timeliness, humility in describing the process and searching for similar problems or causes, and notifying customers when they found small issues outside the scope of their work. Most of the reviewers had their concerns resolved, which left them feeling at peace in their houses and comfortable recommending the organization to their peers. Many reviewers praised the company for being transparent and having a quick response time, particularly regarding suggestions during the covid outbreak, when other businesses were closed or had stopped service.
Frequently asked questions
6 questions
What do Mold Solutions clients say about the work?
Clients frequently praise the team for their professionalism, punctuality, and thorough inspections. Reviewers highlight Amanda and Jonathan's clear communication, the cleanliness of the worksite, and their commitment to customer satisfaction throughout the remediation process.
Does Mold Solutions offer mold remediation services in Seattle?
Yes, they provide comprehensive mold remediation services including attic, basement, and wall mold remediation. The team is involved in every phase of the project, ensuring high-quality work and excellent customer service.
Can I get a mold inspection from Mold Solutions, and what do customers say about their inspections?
Yes, they offer mold inspection services including home and follow-up inspections, as well as moisture assessments. Customers appreciate the thoroughness of the inspections and the detailed explanations provided by Amanda, highlighting her knowledge and integrity.
What types of mold testing does Mold Solutions provide?
They offer various mold testing services including air quality testing, surface testing, and bulk sample analysis. This comprehensive approach helps ensure accurate assessment and effective remediation.
How does Mold Solutions approach mold prevention advice?
The team provides valuable mold prevention advice, including moisture control consultations, home ventilation advice, and DIY mold treatment training. Clients have noted their willingness to share knowledge to help prevent future mold issues.