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  1. US
  2. WA
  3. Seattle
Outdoor Research - Seattle Store

Outdoor Research - Seattle Store

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2203 1st Ave S, Seattle, WA 98134, USA Get Directions
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ABOUT   Services Excellence Summary

Outdoor Research - Seattle Store Seattle-based Outdoor Research has been producing award-winning outdoor clothing and equipment since 1981. We back every item we manufacture with the industry-leading Outdoor Research Infinite Warranty(r). In Our Story, learn how Ron Gregg's problem-solving methodology was anchored in research and creativity to give life and direction to our company. You will also know where manufactured key products like mountaineering hats, GORE-TEX hats, and modular mittens originated. In Protection, you can read about our legacy in U.S. Manufacturing, the proud history of Made in the USA tactic gloves, and how we responded to the COVID-19 Pandemic by making face masks, medical-grade personal shielding, and a response plan. Responsibility will furnish you with information on how recycled materials are used to produce our clothes, how hard we work to ensure the health and safety of our employees, and what our company does to take care of nature. Our Community Partnerships and Ambassadors are committed to creating safe, equitable, and accessible outdoor locations. Apply to the Outdoor Research team to find a Career and discover the best outdoor apparel for men and women, including rain jackets for both, down jackets for men and women, ski jackets for both, snow hats for winter, ski jackets for summer, and balaclavas for cold weather. We also have hiking gaiters and flannels in extended sizes and plus-sizes.

 

SUMMARY   Reviews Summary

The feedback is full of positive comments about the gear company retail store. The majority of the comments compliment how enthusiastic and accommodating the staff are as well as the store's selection. This indicates they provide a positive and helpful shopping experience for their customers. Happy customers also appreciate the high-quality clothing they are shopping. One of the frustrations they are a little costly plus hard to find. Many customers like the outdoor gear, especially the clothing. The store is highly recommended by many as a fantastic place to shop for quality gear for any adventure, and they plan on returning. The store offers all the benefits of a corporate retailer with the personalized service and customer care of a smaller, local company, but in the context of the current pandemic, the shop has been lauded for its responsible behavior. Many have recounted the safety measures that have been put in place, such as the requirement to wear masks and limits on the number of clients in the store.

 

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John Doe left a 5 star review
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Pros & Cons

PROS
helpful staff (4)
recommend (3)
friendly staff (3)
super helpful (3)
good selection (1)
good selection (1)
great place (1)
simply amazing (1)
best customer se ... (1)
great company (1)
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Cons
unhelpful (3)
rude (3)
disappointed (3)
very poor custom ... (2)
poor experience (2)
so disappointed (2)
awful (2)
dishonest (2)
slow (2)
very slow (2)
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Outdoor Research - Seattle Store Reviews: 105. Average Rating: 4.0

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John Doe left a 5 star review
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