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Pacific Auto Body

Name: Pacific Auto Body
Address: Seattle, US
Telephone: +12062079545
Rating: 4.495

101 reviews

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+12062079545

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2400 Airport Way S, Seattle, WA 98134, USA Get Directions

auto body shops Top Car Body Shops in United States Top Car Body Shops in Washington

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ABOUT Services Excellence Summary

Pacific Auto Body is based in Seattle, Washington. Since 2008, we have provided top-of-the-line services and repairs. Our technicians are certified in BMW, Mercedes, Tesla, and various other brands. We are among the few US Tesla-certified shops. This means we have the latest equipment to repair paint, chassis, and body. Our job is detailed, and we strive to make it the best. We are passionate about our customers and their vehicles, so we do all we can to make their cars free of dents and scratches. Our highly-skilled team will be at your service seven days a week. We provide the best collision repairs. This is a decision you will not regret.

SUMMARY Reviews Summary

The reviews indicate that Pacific Auto Body is exceptional in adapting to customers' unique needs. Excellent communication, customer support, and professionalism were noted as extremely important. Most reviewers compliment the high quality of the repair, with Pacific Body always returning vehicles in better condition than they initially received them. However, the company cannot focus on hybrid vehicles such as the Tesla. An insurance claim issue led to one reviewer's negative summary of State Farm and the approved shops, highlighting the situation's emotional turmoil. The other positive reviews boosted the shop's appearance. Going forward, I would visit the Pacific body again to fix my car. Accidents are unfortunate, but Tripp and the team here made them a little more bearable by taking care of my vehicle's needs. Overall, the Pacific Auto Body is a stellar body shop and the top choice for professional collision repair services. High recommendation.

John Doe left a 5 star review

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Reputation Change over time

Pros & Cons

PROS

recommend (12)

highly recommend ... (7)

recommended (5)

great job (5)

great work (4)

great service (4)

great customer s ... (3)

painless (2)

comprehensive (2)

very friendly (2)

Cons

unresponsive (1)

dirty (1)

slow (1)

was damaged (1)

poor communicati ... (1)

unprofessional (1)

horrible (1)