ProfessionalExplained everything thoroughlyTimely and efficientGreat successSettled matters
About this business
Rene, Erm's client, has provided feedback on the service. However, the client seems to be unsatisfied with the service provided by Rene. He questions whether the company is closed or its clients are being ignored by the company. He claims that he has not been followed up for a week as promised. The client accuses the company of failing to respond to his emails and calls. The client warns that he would report the company to the board if his messages continue to be ignored. The client says that the company has not kept its promise to complete the work. The client is upset because he feels that his messages are not being answered.
Frequently asked questions
7 questions
What do clients say about the services provided by Erm Rene?
Clients have praised Erm Rene for professionalism, thorough explanations, and successful case outcomes. Reviewers highlight the team's promptness and dedication, noting their ability to settle matters efficiently and effectively.
Does Erm Rene offer legal consultations, and what do clients think about them?
Yes, Erm Rene provides legal consultations including initial, follow-up, and case review consultations. Clients appreciate the thoroughness of these consultations, with one reviewer stating that Rene takes the time to explain all options available.
Can I get case representation for family law cases with this practice?
Absolutely, Erm Rene offers case representation in family law cases, along with civil litigation and criminal defense. This practice is noted for its effective handling of various legal matters.
What types of settlement negotiation services does Erm Rene provide?
They offer mediation services, arbitration services, and pre-litigation negotiations. Clients have found these services beneficial in reaching amicable resolutions during legal disputes.
How does Erm Rene handle client communication and follow-ups?
There have been concerns about communication, as one client reported a lack of follow-up after a week and unanswered emails and calls. This indicates a potential area for improvement in client relations.
What can I expect from a consultation with Erm Rene?
During a consultation, you can expect a detailed discussion of your case, including available options and strategies. Clients have noted the thoroughness and professionalism of the consultations provided.