Friendly staffHelpful customer serviceGreat ratesGreat work environmentOn time servicesEasy shippingPolite staffGreat customer serviceNice driversQuick response
About this business
Kindersley Transport Ltd. is a privately owned transportation business that specializes in hauling international truckload and less than truckload cargo. The company also provides ground courier services to all parts of Canada. Four companies owned by Kindersley Transport Ltd. have all been integrated into the organization.
Reviews Summary
The feedback is largely positive, highlighting exceptional customer service and staff. Many customers laud the polite and respectful work environment and people at the company, who are helpful, hardworking, and go the extra mile. Several times, employees like Kim and Natasha have been praised for providing quick and individualized support when it is most needed. There have been frequent mentions of affordable prices and timeliness, with gaps in online or real-time visibility as a consistent complaint. Suggestions for internal feedback and understanding company precedents have been noted, but dissatisfaction is relatively low. Overall, the prevailing view is enthusiastic approval and commendations for the company and its employees, especially in the face of a tough situation.
Frequently asked questions
7 questions
What do Kindersley Transport Ltd clients say about the work?
Clients frequently highlight the friendly customer service, with specific praise for staff like Natasha at the Calgary branch, who is noted for going above and beyond. Timely deliveries and helpfulness are also recurring themes in reviews.
Does Kindersley Transport Ltd offer package tracking, and how do customers feel about it?
Yes, they provide an online tracking system with real-time status updates and delivery notifications. Reviewers appreciate the quick responses from customer service, which enhances the tracking experience.
Can I get updates on my shipments from Kindersley Transport Ltd?
Yes, they handle inquiries and provide updates on shipments. Customers have noted the helpfulness of the staff, particularly in resolving issues quickly.
Does this company provide long-distance shipping services?
Yes, Kindersley Transport Ltd offers long-distance shipping as part of their transportation services, which also include local delivery and freight services.
How does Kindersley Transport Ltd handle customer inquiries?
They have a dedicated customer service team that handles inquiries and provides claim assistance, ensuring clients receive timely responses and support.
What types of transportation services does Kindersley Transport Ltd provide?
They offer a range of transportation services including local delivery, long-distance shipping, and freight services, catering to various customer needs.