Formerly known as Andrew Hanney Property Management, we at Platinum Property Management Calgary manage properties in Greater Calgary. Many of our property managers were born and raised in Calgary, while others have lived here for many years. This gives us an excellent understanding of the area and how to best manage your property. Our reputation as the best property management company in Calgary is well-deserved. Our customer service is unrivaled, characterized by fast responses and personalized attention.
Reviews Summary
Property management reviews are generally favorable for Platinum Properties. According to multiple tenants, the company's management team, like Sharon Bercuson, provide great customer service and respond promptly to repair requests. Many renters also praise Platinum Properties' professional communication and stress-free experience. Overall, they offer a good overall property management experience to their clients, and they have worked with many of their clients for many years. Many see them as exceptional, with Platinum as a five-star property management company due to their exemplary service and commitment.
Frequently asked questions
7 questions
What do clients say about the responsiveness of Platinum Property Management Calgary?
Clients frequently praise the team's quick response times and professionalism. Reviewers highlight how promptly their inquiries were addressed, often within 24 hours, contributing to a positive rental experience.
Does Platinum Property Management Calgary handle emergency repairs, and how do clients feel about their service?
Yes, they offer emergency services as part of their maintenance and repairs. Reviewers commend the team's efficiency and responsiveness in addressing urgent issues, often resolving problems quickly and effectively.
What property management services does Platinum Property Management Calgary offer?
They provide a range of services including Property Management (Tenant Management, Property Maintenance, Lease Agreement Preparation), Rental Services (Rental Listings, Application Processing, Showings Coordination), and Maintenance and Repairs (General Repairs, Emergency Services, Seasonal Maintenance).
What are the operating hours for Platinum Property Management Calgary?
Who leads the team at Platinum Property Management Calgary, and what do clients say about their expertise?
The team is led by Andrew Hanney, and clients frequently commend the expertise and local knowledge of the staff, noting their ability to manage properties effectively and provide sound advice based on years of experience in Calgary.
Can I expect personal service when working with Platinum Property Management Calgary?
Yes, clients often mention the outstanding personal service and attention they receive. Reviewers appreciate the team's dedication to addressing their needs and providing timely assistance throughout their rental experience.
Where is Platinum Property Management Calgary located?
As a property owner, I have consistently been disappointed by the lack of attention and care by this group. I have a new condo in Auburn Bay that is not being looked after by this group. Sharon frequently does not answer my questions regarding damages done to the property. After the tenant moved out and it needed repainted, it was shown unpainted and in poor condition to potential renter. It took a MONTH to find a renter, and the renter had to ask for it to be painted. Now the current renter caused water damage in July, and I still am asking if the property has been repaired and proof of repairs. Do not use this group extremely unprofessional.
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