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  1. CA
  2. AB
  3. Edmonton
Laurel Heights Retirement Residence
Laurel Heights Retirement Residence
Laurel Heights Retirement Residence

Laurel Heights Retirement Residence

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Laurel Heights Retirement Residence, 3110 22 Ave NW, Edmonton, AB T6T 0R2, Canada Get Directions

3.9

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ABOUT   Services Excellence Summary

All Seniors Care is a major family-owned senior care organization that demonstrates the combined experience, values, and reputation of one of the sons. It was established by senior executives who previously led Canada's largest seniors housing business. We can proudly claim that "Where Caring is Our Number One Concern," as it reflects a blend of experience, family values, and commitment to exceptional facilities.

 

SUMMARY   Reviews Summary

Laurel Heights Residence is adored by residents and their families-they say it offers both top notch services and a warm atmosphere. The outstanding user-facing team at the site, which is located in an appealing courtyard that is properly landscaped, is seen as one of the best. These workers can be seen in the numerous positive remarks that mention their efforts to decorate for and arrange get togethers and holiday celebrations. Other people talk about how they work hard and are quick to mark down relevant observations and relay them to family members - many times starting with a pleasant welcome, notes one family member. The result of these hard work is seen in the settling in process for new residents, which are important for those who often need a smooth transition, often involves a warm welcome. Also discussed are the activities, the food, the apartments, the cleanliness, communal areas and, notably, how they all contribute to a sense of a tight-knit community. As one woman says: ''it sounds quite simple, but the staff is just great, and the other residents are so nice and friendly'' . Wholesomely, some reviews show concern about what the management changes will mean for the great services offered and a customer service that is hard to walk away from.

 

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Reputation Change over time

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Pros & Cons

PROS
very happy (4)
warm and welcomi ... (2)
recommend (1)
highly recommend ... (1)
very clean (1)
accommodating (1)
nice and clean (1)
recommended (1)
excellent care (1)
very knowledgeab ... (1)
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Cons
rude (1)
unwelcoming (1)
unfriendly (1)
awful (1)
Laurel Heights Retirement Residence Reviews: 27. Average Rating: 3.9
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