Quick repairsAffordable pricesFriendly serviceKnowledgeable staffHelpful staffTune up servicesQuick turnaroundExcellent serviceBike lightsNext-day service
About this business
About Cycles West
Cycles West is a family-owned company located in the heart of the Westchester area. Simon Ciceri is the owner/operator of this bike shop. It has been over 35 years since Simon Ciceri began working at a shop. Simon Ciceri has utilized his experience to work in shops throughout Canada, Italy, and the United States. Simon is a cyclist by nature. When not at work, Simon participates in local and national races. Simon rides semi-professionally in Europe. Simon has finished numerous triathlons, including Ironman Canada. Simon holds a coaching certification from England. This gives him a good understanding of fitting bikes for clients.
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Simon not only runs the store but also shares his passion for cycling. Simon has other interests. Jill and Eric are the co-owners. Jill works at the front desk and in the shop. They ride together and commute often. The owners, Jill, Eric, and Simon, all love to ride. Their rides are on gravel bikes and fixies, with occasional visits to the shop.
New & Used Bike Parts, Accessories, Bike Maintenance and Repair
We provide bicycle service, parts, and accessories. All parts, new and used bikes, helmets, lights, and locks are available. We have a passion for bikes! We appreciate all kinds of bikes, including kids' bikes, e-bikes, and gravel bikes. Would you like to find a bike for commuting or trying Fondo? We can help.
Gravel Bikes, E-bikes, Kids Bikes, Road Bikes, and More!
Reviews Summary
Cycles West reviews are positive with most customers thanking the staff for their exceptional service and quick turnaround. Many clients like the straightforward and affordable pricing. A few shoppers were happy that the shop owner, Simon, personally assisted them, and he recommends him for many having mechanical problems with their bikes. Several shoppers have given this bike shop four-star reviews but believe that five-star is low. Customers have come to Cycles West for their first rate and honest service. Many are thankful that the store is close to their homes and have come here when large shop owners give too many appointments for weeks. Additionally, they are grateful that the bike shop is a minority business during these tough economic times.
Frequently asked questions
7 questions
What do Cycles West clients say about the work?
Reviewers consistently praise the knowledgeable and friendly staff, quick turnaround times for repairs, and the overall helpfulness of the team. Many highlight Simon's expertise and the welcoming atmosphere of the shop.
Does Cycles West offer custom bike fittings, and how do customers feel about that service?
Yes, they provide custom fittings including cleat installation and seat adjustments. Customers appreciate Simon's expertise, noting his ability to fit bikes to individual needs and his extensive experience in cycling.
What services does Cycles West provide for bike maintenance?
Cycles West offers a range of services including Brake Adjustments, Gear Adjustments, Chain Replacement, Flat Tire Repair, Wheel Truing, General Tune-Up, and more. They also sell New Bikes, Used Bikes, and E-Bikes, along with accessories like Helmets and Lights.
Can I get a quick bike repair at Cycles West, and what do customers say about their turnaround time?
Yes, many customers report quick turnaround times, often completing repairs within a day or two. Reviewers appreciate the team's ability to accommodate urgent needs, especially when other shops have long wait times.
Who runs Cycles West and what is their experience?
Cycles West is family-owned, operated by Simon Ciceri, who has over 35 years of experience in bicycle shops across Canada, Italy, and the U.S. His background in competitive cycling enhances the shop's expertise.
Does Cycles West sell bike accessories?
Yes, they offer a variety of bike accessories including Helmets, Lights, and Locks, catering to different cycling needs and preferences.