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Review Keywords Analysis

  1. CA
  2. BC
  3. Victoria
Cycles West

Cycles West

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Open 9:30 AM-5:30 PM now
100 Burnside Rd W, Victoria, BC V9A 1B8, Canada Get Directions
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ABOUT   Services Excellence Summary

About Cycles West Cycles West is a family-owned company located in the heart of the Westchester area. Simon Ciceri is the owner/operator of this bike shop. It has been over 35 years since Simon Ciceri began working at a shop. Simon Ciceri has utilized his experience to work in shops throughout Canada, Italy, and the United States. Simon is a cyclist by nature. When not at work, Simon participates in local and national races. Simon rides semi-professionally in Europe. Simon has finished numerous triathlons, including Ironman Canada. Simon holds a coaching certification from England. This gives him a good understanding of fitting bikes for clients. Image Simon not only runs the store but also shares his passion for cycling. Simon has other interests. Jill and Eric are the co-owners. Jill works at the front desk and in the shop. They ride together and commute often. The owners, Jill, Eric, and Simon, all love to ride. Their rides are on gravel bikes and fixies, with occasional visits to the shop. New & Used Bike Parts, Accessories, Bike Maintenance and Repair We provide bicycle service, parts, and accessories. All parts, new and used bikes, helmets, lights, and locks are available. We have a passion for bikes! We appreciate all kinds of bikes, including kids' bikes, e-bikes, and gravel bikes. Would you like to find a bike for commuting or trying Fondo? We can help. Gravel Bikes, E-bikes, Kids Bikes, Road Bikes, and More!

 

SUMMARY   Reviews Summary

Cycles West reviews are positive with most customers thanking the staff for their exceptional service and quick turnaround. Many clients like the straightforward and affordable pricing. A few shoppers were happy that the shop owner, Simon, personally assisted them, and he recommends him for many having mechanical problems with their bikes. Several shoppers have given this bike shop four-star reviews but believe that five-star is low. Customers have come to Cycles West for their first rate and honest service. Many are thankful that the store is close to their homes and have come here when large shop owners give too many appointments for weeks. Additionally, they are grateful that the bike shop is a minority business during these tough economic times.

 

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Reputation Change over time

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Pros & Cons

PROS
helped me (5)
great service (5)
recommend (4)
friendly staff (4)
very helpful (4)
reasonable price ... (3)
friendly and kno ... (3)
very friendly (3)
friendly service ... (3)
knowledgeable st ... (3)
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Cons
rude (2)
dissatisfied (1)
too small (1)
Cycles West Reviews: 74. Average Rating: 4.1
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