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  1. CA
  2. BC
  3. Victoria
Oak Bay Bicycles

Oak Bay Bicycles

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1990 Oak Bay Ave, Victoria, BC V8R 1E2, Canada Get Directions
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ABOUT   Services Excellence Summary

Since 1934, we have strived to improve your relationship with your bike by offering an exceptional customer service. Our objective is to rise beyond mediocrity. We consistently take bold strides to provide you with something special. Oak Bay Bikes, dependent in Victoria, British Columbia, is dedicated to helping local charities enhance access to bikes and increase community health. Our involvement in the local community has been strong throughout our long background. We have supported a range of wonderful local organizations while supporting local cycling teams and clubs. Our cycling shop is the most comprehensive in Victoria, British Columbia. It is our biggest goal to make you and your bike happier. We take pride in our full-service department, which boasts certified technicians who can service any bike, including E-bikes equipped with Bosch or Shimano systems. Our fork and shock servicing department will also ensure that your mountain bike is always at its best. We are able to repair your mountain bike in a timely and professional manner. We also offer free bike pickup and delivery before and after every service appointment.

 

SUMMARY   Reviews Summary

Oak Bay Bikes generate an unusual amount of positive customer feedback across various experiences. They were described as helpful, welcoming and professional. Their prompt, friendly and professional customer service was consistent across all encounters. Many reviews mentioned that the store has a wide range of bicycle products. Commentators said that its repair crew is knowledgeable and professional, often going above and beyond. The shop is frequently advised for repairs, maintenance, purchases and accessory needs. They accommodated a last minute purchase even though they were near closing time. Many customers praised the shop's service, from fixing and assembling bikes to helping shop, purchase and spare parts. They often mention the good customer service when they review the bikes they bought, rented, serviced or repaired at this store. This shows a high level of customer satisfaction and trust. Many customers praised the shop's service, from fixing and assembling bikes to helping shop, purchase and spare parts. They often mention the good customer service when they review the bikes they bought, rented, serviced or repaired at this store. The positive service feedback can be seen in all aspects of the store's operation. Customers often mention that they have received prompt, friendly and helpful service. Many customers praised the shop's service, from fixing and assembling bikes to helping shop, purchase and spare parts. They often mention the good customer service when they review the bikes they bought, rented, serviced or repaired at this store. The shop is one of the best in the world and has received positive feedback from many kinds of bike users over the years. Oak Bay Bikes is a highly recommended shopping spot, and it should be every cyclist's first stop for any bicycle need.

 

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John Doe left a 5 star review
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Pros & Cons

PROS
recommend (20)
highly recommend ... (12)
very helpful (7)
helped me (5)
great experience ... (4)
great service (4)
helpful staff (3)
great customer s ... (3)
very friendly (3)
friendly and hel ... (2)
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Cons
disappointed (1)
horrible (1)
disrespectful (1)

Oak Bay Bicycles Reviews: 100. Average Rating: 4.6

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John Doe left a 5 star review
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