Helpful staffKind staffGreat experienceAbove and beyond serviceFair pricingExcellent customer serviceQuick assistanceGreat customer serviceClean facilityHelpful during stressful situations
About this business
About U-Haul Moving & Storage at Queens Ave
Since 1945, U-Haul, an American company headquartered in Phoenix (Arizona), has been providing moving trucks, trailers, and self-storage units. Leonard Shoen, Anna Mary Carty Shoen, and their Ridgefield Washington family founded U-Haul in their garage (Mrs. Shoen's family's garage) then built it up to be franchised with gas stations. U-Haul dealerships and centers have a wide range of services, including moving supplies, moving boxes, and packing materials, propane (LPG) refill, wiring, and trailer hitch installation, as well as self-storage and moving trucks. U-Haul has the most in-town, one way, and utility trailers in your area. U-Haul makes moving easy when you rent a trailer or truck. We have utility trailers for cars, enclosed cargo trailers, and car and motorcycle trailers. We also offer a combination of a moving truck and a trailer.
Reviews Summary
The customer response to the U-Haul rental location is overwhelmingly positive. Staff, especially Carmen, was praised for their friendliness and helpfulness. Reviewers were most impressed by the customer service employees and the professional setting.
The U-Haul vans were well-maintained, and mileage was accurately displayed. The location was regarded as clean with excellent security and other facilities, such as Owens. The majority of tenant reviews reflected a smooth experience with their rentals and interactions with the business. This business was oriented towards the customers. It was clear from the kindness and professionalism displayed by the employees and tenants. When there was a problem, employees stepped up to solve it. This is a high recommendation for anyone renting a U-Haul. So the customer was satisfied they left a compliment.
Frequently asked questions
7 questions
What do U-Haul Moving & Storage at Queens Ave clients say about the work?
Clients frequently praise the friendly and helpful staff, particularly mentioning team members like Carmen and Teo for their exceptional service. Reviewers also highlight the cleanliness and security of the facility, contributing to a positive rental experience.
Does U-Haul Moving & Storage at Queens Ave offer moving supplies?
Yes, they provide a range of moving supplies, including boxes, packing tape, and bubble wrap, making it convenient for customers to gather everything needed for their move.
Can I rent a cargo van at U-Haul Moving & Storage at Queens Ave?
Absolutely! They offer various U-Haul rentals, including cargo van rentals, box truck rentals, and pickup truck rentals to suit different moving needs.
What are the hours of operation for U-Haul Moving & Storage at Queens Ave?
Their hours are as follows: Monday: 7:00 AM - 7:00 PM, Tuesday: 7:00 AM - 7:00 PM, Wednesday: 7:00 AM - 7:00 PM, Thursday: 7:00 AM - 7:00 PM, Friday: 7:00 AM - 8:00 PM, Saturday: 7:00 AM - 7:00 PM, Sunday: 9:00 AM - 5:00 PM.
How does U-Haul Moving & Storage at Queens Ave handle truck maintenance?
They provide truck maintenance services, including regular service checks, tire replacement, and oil changes, ensuring that rental vehicles are in excellent condition for customers.
What kind of customer service can I expect from U-Haul Moving & Storage at Queens Ave?
Customers can expect free phone support, in-person support, and online support. Many reviews highlight the professionalism and kindness of the staff, enhancing the overall customer experience.
Where is U-Haul Moving & Storage at Queens Ave located?