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ZM Cycle and Fitness photo
ZM Cycle and Fitness photo
ZM Cycle and Fitness photo
ZM Cycle and Fitness photo
ZM Cycle and Fitness photo

ZM Cycle and Fitness

Address: 131 Strange St, Kitchener, ON N2G 1R4, Canada Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Bicycle Repair Tune-Up $80 - $100 Call to Book
Brake Adjustment $30 - $50 Call to Book
Chain Replacement $20 - $30 Call to Book
Bicycle Sales Mountain Bikes $500 - $1500 Call to Book
Road Bikes $600 - $2000 Call to Book
Electric Bikes $1500 - $4000 Call to Book
Bicycle Accessories Locks $15 - $50 Call to Book
Helmets $30 - $100 Call to Book
Lights $20 - $60 Call to Book

What people love

From reviews
Excellent customer service Helpful staff Quick repairs Fair pricing Knowledgeable technicians Friendly service Professional service Good selection Inexpensive repairs Curbside pickup

About this business

KW is a premier provider of comprehensive cycling and fitness services. Our technical staff provides high-level services for all types of bikes. SCOTT certified supplier. Let our expert and competent staff support you! You can train one-on-one in our private gym. We need original factory parts. Prices do not include labour rates or taxes. If necessary, there may be an additional fee for labour not included in the service kit. Additional parts and installation costs apply after steering, bearing, and bottom bracket inspections. Labor rates do not include the cost of the parts used. If parts are available, it may take up to 5 days for parts to be delivered. Only after they have been examined at ZM Cycle can we offer estimates. We guarantee prompt service if your parts are in stock. KW fully guarantees all repair services and provides a free service check after installation. • Full maintenance, assembly, and disassembly services for all brands are available. • All prices are subject to change without notice

Reviews Summary

The service center has received high customer satisfaction scores. Many customers were happy with the excellent customer service they received as well as the quality of the products. One customer said that the mechanic was honest which is a rare and welcome trait as many shops are accused of not taking enough care with customers' high-priced equipment and technical information. This makes service rare in my experience, he said. Expertise of the owner and sales activities were also highlighted. The fact that the owner" Ziggy knows a lot about what he sells" shows in his store. The store's selection of products was also praised, with a customer saying that he found everything he needed. Another review praised the staff's helpfulness, even after the sale, one customer was grateful for the time staff took to answer every question when putting the shop's product to use in their application. Major advantages of the service center included good selection, professional advice, affordable pricing, and friendly staff. Most clients have left great reviews mainly due to good service, expertise, affordable prices, and honesty. It is recommended for anybody who is also a very heavenly place for pricing on things or certain items in the store.

Frequently asked questions

7 questions
What do ZM Cycle and Fitness clients say about the work?
Clients frequently praise the knowledgeable and friendly staff, particularly highlighting Bryan and Tate for their expertise and customer care. Many appreciate the quick, reliable service and the shop's ability to handle various bike issues effectively.
Does ZM Cycle and Fitness offer bicycle repair services, and how do customers feel about them?
Yes, they provide bicycle repair services including tune-ups, brake adjustments, and chain replacements. Customers have reported excellent service, noting the team's helpfulness and expertise, especially in addressing specific bike issues.
Can I buy a mountain bike or electric bike at ZM Cycle and Fitness?
Yes, they offer a variety of bicycles for sale, including mountain bikes, road bikes, and electric bikes. Customers appreciate the wide selection and knowledgeable staff who assist in finding the right bike.
What types of bicycle accessories does ZM Cycle and Fitness sell?
They provide a range of bicycle accessories including locks, helmets, and lights. Customers often mention the quality of these accessories and the helpfulness of the staff in making suitable recommendations.
How does ZM Cycle and Fitness handle parts availability for repairs?
If parts are available, it may take up to 5 days for them to be returned after repairs. Customers have noted the shop's transparency regarding parts and service timelines.
Does ZM Cycle and Fitness provide one-on-one training?
Yes, they offer one-on-one training in their private fitness studio, which is appreciated by clients looking for personalized fitness guidance.
Where is ZM Cycle and Fitness located?
131 Strange St, Kitchener, ON N2G 1R4, Canada

Location & directions

Kitchener, Ontario
ZM Cycle and Fitness
Bicycle Repair Shop
Address
131 Strange St, Kitchener, ON N2G 1R4, Canada
Hours
Closed Now
ZM Cycle and Fitness Reviews · 4.1 average
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