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  1. CA
  2. ON
  3. Kitchener
ZM Cycle and Fitness

ZM Cycle and Fitness

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131 Strange St, Kitchener, ON N2G 1R4, Canada Get Directions
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ABOUT   Services Excellence Summary

KW is a premier provider of comprehensive cycling and fitness services. Our technical staff provides high-level services for all types of bikes. SCOTT certified supplier. Let our expert and competent staff support you! You can train one-on-one in our private gym. We need original factory parts. Prices do not include labour rates or taxes. If necessary, there may be an additional fee for labour not included in the service kit. Additional parts and installation costs apply after steering, bearing, and bottom bracket inspections. Labor rates do not include the cost of the parts used. If parts are available, it may take up to 5 days for parts to be delivered. Only after they have been examined at ZM Cycle can we offer estimates. We guarantee prompt service if your parts are in stock. KW fully guarantees all repair services and provides a free service check after installation. • Full maintenance, assembly, and disassembly services for all brands are available. • All prices are subject to change without notice

 

SUMMARY   Reviews Summary

The service center has received high customer satisfaction scores. Many customers were happy with the excellent customer service they received as well as the quality of the products. One customer said that the mechanic was honest which is a rare and welcome trait as many shops are accused of not taking enough care with customers' high-priced equipment and technical information. This makes service rare in my experience, he said. Expertise of the owner and sales activities were also highlighted. The fact that the owner" Ziggy knows a lot about what he sells" shows in his store. The store's selection of products was also praised, with a customer saying that he found everything he needed. Another review praised the staff's helpfulness, even after the sale, one customer was grateful for the time staff took to answer every question when putting the shop's product to use in their application. Major advantages of the service center included good selection, professional advice, affordable pricing, and friendly staff. Most clients have left great reviews mainly due to good service, expertise, affordable prices, and honesty. It is recommended for anybody who is also a very heavenly place for pricing on things or certain items in the store.

 

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Pros & Cons

PROS
great service (5)
excellent custom ... (2)
very friendly (2)
great place (2)
knows his stuff (2)
very helpful (2)
recommended (1)
great selection (1)
fast service (1)
high quality (1)
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Cons
not worth (1)
won’t be going b ... (1)
unfriendly (1)
unhelpful (1)
terrible custome ... (1)
unfriendly (1)
overcharged (1)
rude (1)

ZM Cycle and Fitness Reviews: 65. Average Rating: 4.1

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