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Review Keywords Analysis

  1. CA
  2. ON
  3. London
The Home Depot

The Home Depot

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Open  7:00 AM-9:00 PM now
3035 Wonderland Rd S, London, ON N6L 1R4, Canada Get Directions
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ABOUT   Services Excellence Summary

In 1994, The Home Depot entered Canada when Molson Companies purchased five Aikenhead's Home Improvement Warehouse stores. The stores were located in Calgary, Hamilton, Kitchener, Sarnia, and Whitby. Acquisition of Aikenhead's Warehouse from its owners and founders in 1994, similar to what the Home Depot did previously with the purchase of US-based Homers Home Improvement Warehouse. The two founders, Walter Aikenhead and Bill Thurber, were provided with significant amounts of money to sell their stores to Molson Companies. Subsequently, Molson Companies reached an agreement with Atlanta-based The Home Depot to sell the stores. With two stores in Toronto, the Home Depot then opened in Edmonton (Alberta) its first Western Canadian location in March 1994. By 2000, the company had almost 60 locations and started venturing eastwards. The company expanded to Quebec in 2001, opening a store in Laval (QC). The Home Depot opened Thunder Bay (Ontario) in November 2003, its 100th Canadian location. Today, The Home Depot Canada is Canada's largest home improvement retailer with 182 stores in ten Canadian provinces. The company employs more than 27,000 Canadians. For most Canadians, their home is the most significant financial and emotional investment they have. The Home Depot cares about this, and its goal is to help customers achieve their dream home, whether they do it themselves or have someone else do it for them. The Home Depot provides handy installation services and competitive financing offers to help Canadians get...

 

SUMMARY   Reviews Summary

The reviews generally indicate that Home Depot patrons appreciate the friendly and helpful associates. This quality makes locating items and obtaining advice simpler in a significant retail store. Most clients seem to be excited about the excellent service and teamwork between staff. Regardless, the store needs more personnel to accommodate the busy times. However, the patrons are persistent in buying in the shop because the products are easily accessible and always of the finest quality. Manufacturers and constructors particularly rely on Home Depot employees to obtain sophisticated merchandise. The majority of ratings is positive. Home Depot demonstrates its dedication to exceeding its customer's expectations by providing personalized assistance and easy shopping.

 

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Pros & Cons

PROS
great place (3)
great service (2)
helpful staff (2)
good service (2)
helpful staff (2)
friendly and hel ... (1)
recommended (1)
no complaints (1)
nice place (1)
very good servic ... (1)
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Cons
absolutely ridic ... (1)
not worth (1)
overpriced (1)
useless (1)
very bad service ... (1)

The Home Depot Reviews: 101. Average Rating: 4.1

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John Doe left a 5 star review
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