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  1. CA
  2. ON
  3. Mississauga
Movati Athletic
Movati Athletic
Movati Athletic

Movati Athletic

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Open  5:00 AM - 10:00 PM now
6685 Century Ave, Mississauga, ON L5N 7K2, Canada Get Directions
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ABOUT   Services Excellence Summary

At MOVATI, we are not like any other gym or club. What sets us apart is our commitment to our members' success and their goals. This is a place where you can feel at home, whether you are new to fitness or a seasoned expert. The moment you walk through the doors of any of our clubs, you will feel welcomed. We believe that health and fitness should not be a task but something you appreciate. We designed something more than a gym. We wanted to make a place where you can feel relaxed and happy.

 

SUMMARY   Reviews Summary

The gym receives overwhelmingly positive feedback with many members commenting on the friendly and helpful staff. The bathrooms and other facilities are clean and the equipment is well-maintained. Several trainers, especially Norman, are praised for their knowledge and support. Reviews repeatedly noted the positive atmosphere that makes each workout enjoyable. Every review mentioned the women's only spaces and the classes, and the classes are fun, vigorous, and straight to it, and Maryam, Liza and Monica were highly recommended. Many say that the gym offers a variety of activities and fitness options that have helped them change their lives for the better. People who say this is one of the best gym environments they have ever been in feel the same. While many members claim to be extremely pleased with joining the gym, some complain about the class start time policy, arguing that they need more time to arrive half-way through a session. But most person would recommend Movati to a friend and experience a life-changing fitness culture.

 

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Jennifer left a 5 star review
★★★★★
On TrustAnalytica
Dec 07
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Pros & Cons

PROS
recommend (12)
helped me (6)
highly recommend ... (5)
great place (4)
very helpful (4)
super helpful (4)
very clean (3)
best customer se ... (3)
great staff (3)
feel comfortable ... (3)
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Cons
extremely rude (2)
rude (2)
not recommend (2)
terrible custome ... (2)
no communication ... (2)
over priced (1)
nothing changed (1)
no customer serv ... (1)
awful (1)
upset (1)
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Movati Athletic Reviews: 106. Average Rating: 4.2

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J
Jennifer
on Trustanalytica
I love this gym. It’s very clean change rooms. Classes are great. Since joining I go more often!
These people are scammers dont believe their contract story, they put you on contract, and drain your blood until you pay the misserable collection agents.
I am a member of Movati Mississauga. On October 18, 2022, I locked my stuff in a locker to go for workout. When I came back my lock was cut and my jacket together with my wallet and cell phone was stolen. They found my jacket and phone two weeks later and my wallet just last week and the cash money inside it was gone. I filed this incident with the police. I am shocked to hear they told police that I misplaced my belongings. They never told me where and how they found my stuff. Their claim that I misplaced my stuff does not make sense since each item was found separately. The fact that they won’t tell me exactly where they found my stuff and also not wanting to involve the police makes me more suspicious that they know something and don’t want to share it. According to them it also happened couple of times in the past to other members. I asked them why they did not send members an email or push notification to warn them that their valuables are not safe even in a lock locker. Would I have known that, I would never bring mine. I asked them to at least let the member know after my incident but they refused. It seems they are only interested about the reputation of their own gym.
Kanata location The club itself has a lot of options and good ambiance! But the customer service not so much! Terrible customer service! I was member with my family for number of years.... Covid with it's uncertainty happend! The accounts were on hold then they decided to reopen! I was not notified any way whatsoever that i need to cancel my membership if I don't want to use the gym. They resumed charging my account withoutmy permission! This is after first wave of Covid! When I saw the charges i reached out . The explanation was : they had sent a mass email saying the membership would not be on hold anymore! I have called countless times to get refund for unauthorized charges! Not one called me back. I have left several messages with front desk, and at this point they have charged me over $200 with no communication about the membership status. I would never buy a membership here. Their managers are like a robot and just repeating same excuses! I was in the position of a manager before and I know the key responsibilities is to keep the client happy so people return! It seems the greed overcomes the customer service in Movavi 's case! . Too bad because they lost a few members and if they continue to lock members with a yearly contracts and poor customer service they will lose more! I moved to another GYM and are quite happy with the customer service and flexibility they show!!!
C
Cheralyn
Joined the club in September and I absolutely recommend Monica Lopez drum class! She also does Aqua Zumba and she is so full of energy and laughter and fun that I try not to miss any of her classes as she brightens my day! Joining Windermere Edmonton, Alberta Movati fitness club was the best thing I ever did for myself. There are people of all ages and I feel very comfortable going there!
S
Saroj
Joined the club couple of months ago. Thank you Liza you are great. Had great experience with her while signing up. Great club. Liza goes out of her way to help. Club is lucky to have you. A great place to work out.
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Jennifer left a 5 star review
★★★★★
On TrustAnalytica
11 months ago
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