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  1. CA
  2. ON
  3. Ottawa
Janex Auto Sales & Service
Janex Auto Sales & Service
Janex Auto Sales & Service
Janex Auto Sales & Service

Janex Auto Sales & Service

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1470 Hunt Club Rd, Ottawa, ON K1T 1M6, Canada Get Directions
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ABOUT   Services Excellence Summary

Janex Auto Sales & Service, an EPA-certified pre-owned vehicle dealer, offers a seamless and transparent experience. With over 100 vehicles in stock daily, you are certain to find the one that fits your needs! If not, they will find the perfect car for you by using their extensive resources. They can process your financing in minutes, regardless of your credit score. A recent national article featured Janex Auto, which is an industry pioneer. Janex Auto is dedicated to innovation and the customer. It has a Certified Pre-Owned Program (CPO) that guarantees that you will receive the most value from your fantastic vehicle. The CPO Program employs a no-hassle, no-haggling, just the best price upfront policy. This means that you don't have to deal with the hassle and stress of negotiating. They only let you pick the best so that you can enjoy driving. You can have the peace of mind that comes from driving a new car at only a fraction of the price, and you will be provided with the protection you need when your factory warranty runs out.

 

SUMMARY   Reviews Summary

Janex Auto Sales is arecommended auto dealers for car purchase. This is shown by a range of customers who have said that Janex's services are some of the best they have encountered with several reviews of how satisfied with different experts within the company with Chelsea and Sal topping the list. High levels of customer satisfaction are reported the company's services. This is from one customer who said that his experience at Janex far exceeded his expectations. This is attributable to the attention and respect he was showing him as this excerpt shows; the customer got Chelsea's services, and he was patient throughout the process of getting his first car. Customers at Janex receive some unique services. This is highlighted in one review, with Janex employees making their time to understand what the customer needs before proposing any car. This attention to details is what gives Janex an edge among its customers who can be seen stating that Janex deserves a 5 stars rating. Satisfaction with the cars they bought was felt by many customer3. This is shown by one customer who says that they will be back with his family, which means that the cars are very useful to them. The reviews show that customers were satisfied with the vehicles they had bought from Janex. This is shown by the high quality of the cars as highlighted by one customer who says that they bought the car and one-month down the line, they had not encountered any problems. Janex provides excellent customer services with a research setting this out, this is shown by how employees are available to help exterior customers for it to be a success. This is different from some of the other car dealers who do not care about the customers once they have bought their cars. Janex has many reasons to smile as provided a reliable customer care service that has been very useful in maintaining its customer base and positions it as one of the best car dealers in the market and chelsea is being mentioned as a determinant of customers referencing the reviews.

 

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Reputation Change over time
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Pros & Cons

PROS
recommend (25)
highly recommend ... (12)
helped me (10)
very happy (5)
great experience ... (4)
very helpful (4)
reasonable price ... (3)
great price (3)
very professiona ... (3)
fair price (3)
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Cons
not recommend (2)
expensive (1)
terrible (1)
rude (1)
poor communicati ... (1)
horrible (1)
poor service (1)

Janex Auto Sales & Service Reviews: 101. Average Rating: 4.5

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I had a horrible experience with Janex, received poor service from incompetent staff. Definitely do not recommend.
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