Professional staff(8)Communication(7)Regular updates(5)Good results(4)Thorough process(3)Excellent service(3)Friendly service(3)Kind and understanding(2)Quick payments(2)Helpful guidance(2)
About this business
Customer Reviews Summarized (Bristol) 1. It took years for this claim to complete because of COVID and other legal delays. I was updated and informed throughout, and I ended up being paid successfully. 2. All positive feedback here. Smooth and professional process with perfect communication. I highly recommend!3. Friendly and professional customer support, keeping me updated about my ongoing case.4. I have never needed assistance like this, so there's nothing to compare. However, I must note that information flow improved when Jason took over, helping me use technology, making me feel at ease.5. Despite the extended case duration, I am grateful for Simpson Millar's timely updates. Excellent job.6. Although SM and RPS worked together, my claim took too long. The process began in January 2021, and I had to make a complaint, call in, and report to RPS to get paid in January 2025. I could have gone through RPS directly if I understood earlier. However, I appreciate you for the efforts to resolve this7. Poor reception. I called to file a claim after a work accident, but the receptionist's response meant I would take my business elsewhere8. My case took a while, and Simpson millar took it over. They were very communicative, and my lawyer Tina was sweet, patient, attentive and worked hard to achieve a favorable outcome. I'm happy with my experience of using Simpson millar9. Informative and polite customer service10. Kirstie Bork is a wonderful solicitor. Very professional plus friendly and caring. She is helpful and empathetic. She took time to research my condition, and due to her unwavering faith, I got what I deserved. I'd choose her again and recommend her to friends and family11. Fast completion. 12. Rebuttal: As one of many employees who were sacked due to Covid, I didn't expect much besides what the government offers. Nonetheless, I received unexpected compensation recently. I appreciate the great communication, efficient processing, and professional presentation.13. It dragged, but your dedication and frequent updates were impressive, and I would recommend your services to friends and family. Thank you, Simpson Miller.14. I wish I could give negative stars. After a year of waiting for compensation for a work-related injury, the firm closed my case today as unviable. I cannot seek other firms' help because the claim period has expired15. Buying/selling house: I corrected my name thrice but was sent the wrong one. Wrong house number issues arose, and even an automated message stated that my solicitor had left the company. No support afterward, leading me to switch solicitors. Although the switchboard staff were lovely, the process delayed, and I even lost a house. I switched to online platforms due to the disappointment
Meet the team
1 member
Dane Stanley
Director of Marketing
Location & directions
Bristol, England
Simpson Millar Solicitors Bristol
Personal Injury Lawyer
Address
Generator Building, Counterslip, Redcliffe, Bristol BS1 6BX, United Kingdom