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  2. AZ
  3. Phoenix
Arizona Hiking Shack

Arizona Hiking Shack

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3244 E Thomas Rd, Phoenix, AZ 85018, USA Get Directions
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ABOUT   Services Excellence Summary

Arizona Hiking Shack was established in 1972 in a miner's line shack measuring 10' by 20' in the Arizona desert. In July 2011, we moved into our 11,000 square foot building. Arizona Hiking Shack (a.k.a. The Shack) has been supplying the finest quality equipment to dedicated hikers, backpackers, river runners, mountaineers, climbers, cavers, prospectors, and other outdoor enthusiasts since 1972. Our customers benefit from the many years of technical knowledge we've gained in the field. Arizona Hiking Shack has established solid working ties with public safety agencies and clubs. BSA, the Parks Community and BSA are all a result of our reputation for exceptional service and technical knowledge. Arizona Hiking Shack was founded in 1972 in a Miner's Line Shack measuring 10' by 20' in the Arizona desert. In July 2011, we moved into our 11,000 square foot building. Arizona Hiking Shack (a.k.a. The Shack) has been supplying the highest quality equipment to dedicated hikers, backpackers, river runners, mountaineers, cavers, prospectors, and climbers since 1972. Our customers benefit from the technical knowledge we have gained over many years in the field. We have built strong relationships over the years with public safety agencies and clubs. Service is key to Shack's success. We use the Phil Oren System to custom-fit each hiking boot. We custom fit every backpack with an "under-load" before you leave the store. Our well-qualified staff tests the products in the field. All our departments carry the best products: Shoes, Backpacks & Clothing, Climbing Equipment, Sleeping Bags & pads, Water Sports, Stoves & Emergency Kits. First Aid and Freeze-Dried Food & Hydration, Maps & Books, Prospecting. If you want to try something out before buying it, we have a rental department.

 

SUMMARY   Reviews Summary

Reviews highlight excellent customer service, knowledgeable staff, especially names Zane, Steven, and John, who help customers find quality hiking gear. Comprehensive supplies and gear result in impressive firsthand and last-minute experiences during Phoenix, AZ hiking trips. Shoppers get the best products and the correct Michelin from extensive inventory, much more than expected from a small footprint. Many employees are experienced as they used the merchandise, sharing the right items for each buyer and the most scalable solution to impress each customer. The store is a bid for exceptional hiking shoes and attire for the Arizona Trail or other meandering thru-hikes with great emphasis on customer satisfaction, like what sells well when the weather is hot. Many customers who walk or rock climb come in and out either to repair shoes or quickly change laces while their lanyards wait. The store's customer service is excellent, and shop clerks are passionate across the board, especially about helping backpackers find immediate solutions to their gear needs, providing top-tier consultation before purchasing. The most visited shop in Cottonwood, AZ and a must-visit spot for active hikers is a local company that thrives on positive customer experiences.

 

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John Doe left a 5 star review
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Pros & Cons

PROS
very helpful (22)
very knowledgeab ... (17)
knowledgeable st ... (15)
helpful staff (15)
recommend (14)
great place (14)
great service (11)
great selection (10)
friendly and hel ... (9)
helped me (9)
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Cons
horrible (2)
rude (2)
over priced (1)
disappointed (1)
too small (1)
overpriced (1)
horrible custome ... (1)
waste your time (1)
not helpful (1)
nobody answered (1)
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Arizona Hiking Shack Reviews: 434. Average Rating: 4.6

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John Doe left a 5 star review
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