Friendly staffKnowledgeable staffGreat selectionHelpful recommendationsExcellent customer serviceGreat hiking shoesVariety of gearWell stockedGreat for beginnersLocal stock
About this business
Arizona Hiking Shack was established in 1972 in a miner's line shack measuring 10' by 20' in the Arizona desert. In July 2011, we moved into our 11,000 square foot building. Arizona Hiking Shack (a.k.a. The Shack) has been supplying the finest quality equipment to dedicated hikers, backpackers, river runners, mountaineers, climbers, cavers, prospectors, and other outdoor enthusiasts since 1972. Our customers benefit from the many years of technical knowledge we've gained in the field. Arizona Hiking Shack has established solid working ties with public safety agencies and clubs. BSA, the Parks Community and BSA are all a result of our reputation for exceptional service and technical knowledge. Arizona Hiking Shack was founded in 1972 in a Miner's Line Shack measuring 10' by 20' in the Arizona desert. In July 2011, we moved into our 11,000 square foot building. Arizona Hiking Shack (a.k.a. The Shack) has been supplying the highest quality equipment to dedicated hikers, backpackers, river runners, mountaineers, cavers, prospectors, and climbers since 1972. Our customers benefit from the technical knowledge we have gained over many years in the field. We have built strong relationships over the years with public safety agencies and clubs.
Service is key to Shack's success. We use the Phil Oren System to custom-fit each hiking boot. We custom fit every backpack with an "under-load" before you leave the store. Our well-qualified staff tests the products in the field. All our departments carry the best products: Shoes, Backpacks & Clothing, Climbing Equipment, Sleeping Bags & pads, Water Sports, Stoves & Emergency Kits. First Aid and Freeze-Dried Food & Hydration, Maps & Books, Prospecting. If you want to try something out before buying it, we have a rental department.
Reviews Summary
Reviews highlight excellent customer service, knowledgeable staff, especially names Zane, Steven, and John, who help customers find quality hiking gear. Comprehensive supplies and gear result in impressive firsthand and last-minute experiences during Phoenix, AZ hiking trips. Shoppers get the best products and the correct Michelin from extensive inventory, much more than expected from a small footprint. Many employees are experienced as they used the merchandise, sharing the right items for each buyer and the most scalable solution to impress each customer. The store is a bid for exceptional hiking shoes and attire for the Arizona Trail or other meandering thru-hikes with great emphasis on customer satisfaction, like what sells well when the weather is hot. Many customers who walk or rock climb come in and out either to repair shoes or quickly change laces while their lanyards wait. The store's customer service is excellent, and shop clerks are passionate across the board, especially about helping backpackers find immediate solutions to their gear needs, providing top-tier consultation before purchasing. The most visited shop in Cottonwood, AZ and a must-visit spot for active hikers is a local company that thrives on positive customer experiences.
Frequently asked questions
7 questions
What do Arizona Hiking Shack clients say about the staff and their expertise?
Reviewers frequently praise the knowledgeable and friendly staff at Arizona Hiking Shack, highlighting their expertise in selecting the right hiking gear and providing personalized service. Many customers mention specific staff members like Steven and Zane for their exceptional assistance.
Can I rent hiking poles or camping tents at Arizona Hiking Shack?
Yes, they offer outdoor gear rentals, which include hiking poles, camping tents, and climbing gear, catering to various outdoor activities.
What are the hours of operation for Arizona Hiking Shack?
The hours are as follows: Monday: 10:00 AM - 7:00 PM, Tuesday: 10:00 AM - 7:00 PM, Wednesday: 10:00 AM - 7:00 PM, Thursday: 10:00 AM - 7:00 PM, Friday: 10:00 AM - 7:00 PM, Saturday: 9:00 AM - 5:00 PM, Sunday: 11:00 AM - 4:00 PM.
Does Arizona Hiking Shack offer hiking gear sales, and what do customers say about their selection?
They provide a range of hiking gear sales, including hiking shoes, hiking poles, and hydration systems. Customers appreciate the vast selection and often mention the quality of the gear available.
Is Arizona Hiking Shack a good place for beginners, and what do reviewers highlight about their service?
Yes, many first-time visitors mention the helpfulness of the staff in guiding them through their gear choices, making it an excellent place for beginners looking for outdoor equipment.
What types of camping equipment can I find at Arizona Hiking Shack?
They offer camping equipment sales, including tents, sleeping bags, and camping cookware, ensuring customers have everything they need for their outdoor adventures.