In 1997, Randy McLaughlin envisioned a different kind of auto repair shop. He wanted it to be reliable and trustworthy, with his word being the guarantee. His goal was to provide quality repairs at affordable prices. Randy would care for his customers and their families, and those customers would become his friends. As Randy's good name spread, his business would grow, and he could be dedicated to his community. That dream became a reality when NATIONAL AUTOMOTIVE REPAIRING was established. Since then, the shop has provided safe, cost-effective auto repair without compromising quality. This personal, one-to-one vehicle repair service makes NATIONAL unique. According to a National Institute for Automotive Service Excellence (ASE) survey, at least half of vehicle owners neglect to properly maintain their vehicles. Young people, particularly women, are the majority of this demographic.
Reviews Summary
National Automotive Repair has many reviews praising their integrity, friendliness, and excellent time. With reviewers calling the mechanics approachable and honest and one customer bought their vehicle for a pre-buy inspection and was provided with several issues. They really exclaimed how thankful they were that they found the auto repair shop.
Frequently asked questions
7 questions
What do National Automotive Repair clients say about the work?
Customers frequently praise the team for their honesty, professionalism, and quality of service. Many reviewers highlight the friendly atmosphere and the team's ability to provide timely updates and thorough diagnostics, ensuring that clients feel informed and valued.
Does National Automotive Repair offer pre-purchase inspections, and what do customers say about them?
Yes, they provide pre-purchase inspections, including basic, comprehensive, and specialized system inspections. Reviewers commend the thoroughness of these inspections, noting that the team identifies issues that help buyers make informed decisions.
Can I get an oil change at National Automotive Repair, and what types do they offer?
Yes, they offer various oil change services, including conventional, synthetic, and high mileage oil changes. Customers appreciate the efficiency and thoroughness of these services.
How does National Automotive Repair handle brake services?
They provide comprehensive brake services, including brake pad replacement, brake disc replacement, and brake fluid changes. Reviewers often mention the team's expertise and quick turnaround for these services.
What types of auto repairs can I expect from National Automotive Repair?
They offer a range of auto repair services, including engine diagnostics, exhaust system repair, and A/C compressor replacement. Customers have noted the quality and reliability of these repairs.
Who leads National Automotive Repair, and what is their background?
Randy McLaughlin founded National Automotive Repair in 1997, aiming to create a trustworthy and reliable auto repair shop. His commitment to quality service and community involvement has established a strong reputation.