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Review Keywords Analysis

  1. US
  2. CA
  3. Lancaster
Lancaster Auto Mall

Lancaster Auto Mall

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Open 8:00 AM-9:00 PM now
Motor Ln, Lancaster, CA 93534, USA Get Directions
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ABOUT   Services Excellence Summary

Lancaster Auto Mall is pleased to announce that the Antelope Valley Air Quality Management District is providing a $500 incentive for Antelope Valley Residents to purchase All-Electric or Plug-in Hybrids. In the Antelope Valley, air pollution is mainly caused by vehicle emissions. Lancaster Auto Mall is your one-stop shop for automotive service, parts, and sales in the Antelope Valley. Antelope Valley Residents can get a $500 off any battery-electric, plug-in car purchased from Antelope Valley Dealerships.

 

SUMMARY   Reviews Summary

Various dealerships receive positive feedback from customers for their staff, particularly their friendliness. Examples include Subaru in Antelope Valley in California. Salespersons, like Steven and Ryan, are also not pushy but busy finding cars that fit their customers. Furthermore, some clients appreciate the guest lounge' modernization, such as a Toyota dealership. Chevrolet was also praised because tech support was readily available for assistance at their stop by the dealer. However, some customers like the convenience of quality cars presented at these places, such as Jeep Wranglers and Toyota. To this end, excellent service advisors like Nicole, Steven, Richard, are trustworthy. The review expresses happiness with the services received at some locations. Still, not all experiences are perfect, as one person complains of not hearing from Kia-Subaru until they called in revealing a flaw in their system. This review sequence reflects a generally positive encounter that most people have had with several dealerships across the country.

 

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Reputation Change over time

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Pros & Cons

PROS
very helpful (5)
great service (3)
great customer s ... (2)
accommodating (1)
great place (1)
excellent experi ... (1)
very prompt (1)
very friendly (1)
take great care (1)
recommend (1)
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Cons
expensive (1)
untrustworthy (1)
Lancaster Auto Mall Reviews: 102. Average Rating: 4.4
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