Customer feedback summary: 1. My sister and I went to this office today to request a power of attorney letter for my father. The person in charge attended us and was very detailed and explained everything clearly, and we were satisfied with the attention we received. Even though we did not have an appointment, she was kind enough to attend to us.
All the information she provided to clarify our doubts was helpful and excellent. Gina was always helpful and honest with us, and we even began to receive advice and recommendations on what to do. The best was the attention she gave us, as it made us feel that we were listened to and respected.
We recommend them to those who need a responsible, serious, honest, and professional service.2. My sister and I went to this office today to request a power of attorney letter for my father. The person in charge attended us and was very detailed and explained everything clearly, and we were satisfied with the attention we received. Even though we did not have an appointment, she was kind enough to attend to us.
All the information she provided to clarify our doubts was helpful and excellent. Gina was always helpful and honest with us, and we even began to receive advice and recommendations on what to do. The best was the attention she gave us, as it made us feel that we were listened to and respected.
We recommend them to those who need a responsible, serious, honest, and professional service!3. Servicio muy malReview update: Thank you for your response, and I understand that some facts are not true. However, I would like to address the main problem I felt. I have not received a prompt response from your office or the person who handled my taxes since I had questions. My main issue was that the service person said they would give my message to Gina, and I would receive a call when no one responded to me.
I have been trying to get in touch with you for two weeks, and I have not been given a clear answer. It is very frustrating when someone says they will have a specific time for me, and nobody contacts me. I understand about the $25 charge, but my problem is that you did not take the time to answer my question.