Customer feedback summary: 1. My sister and I went to this office today to request a power of attorney letter for my father. The person in charge attended us and was very detailed and explained everything clearly, and we were satisfied with the attention we received. Even though we did not have an appointment, she was kind enough to attend to us.
All the information she provided to clarify our doubts was helpful and excellent. Gina was always helpful and honest with us, and we even began to receive advice and recommendations on what to do. The best was the attention she gave us, as it made us feel that we were listened to and respected.
We recommend them to those who need a responsible, serious, honest, and professional service.2. My sister and I went to this office today to request a power of attorney letter for my father. The person in charge attended us and was very detailed and explained everything clearly, and we were satisfied with the attention we received. Even though we did not have an appointment, she was kind enough to attend to us.
All the information she provided to clarify our doubts was helpful and excellent. Gina was always helpful and honest with us, and we even began to receive advice and recommendations on what to do. The best was the attention she gave us, as it made us feel that we were listened to and respected.
We recommend them to those who need a responsible, serious, honest, and professional service!3. Servicio muy malReview update: Thank you for your response, and I understand that some facts are not true. However, I would like to address the main problem I felt. I have not received a prompt response from your office or the person who handled my taxes since I had questions. My main issue was that the service person said they would give my message to Gina, and I would receive a call when no one responded to me.
I have been trying to get in touch with you for two weeks, and I have not been given a clear answer. It is very frustrating when someone says they will have a specific time for me, and nobody contacts me. I understand about the $25 charge, but my problem is that you did not take the time to answer my question.
Frequently asked questions
7 questions
What do 4J's Legal Services clients say about the work?
Clients frequently praise the attentive and professional service provided by Gina and her team. They highlight the clear communication and helpful advice received during their visits, making them feel respected and listened to throughout the process.
Does 4J's Legal Services handle power of attorney requests, and how do clients feel about that service?
Yes, they offer Power of Attorney services. Reviewers commend the staff for their detailed explanations and the respectful attention they provide, even without an appointment, ensuring clients feel understood and supported.
Can I get help with tax preparation at 4J's Legal Services, and what do customers say about their experience?
Yes, they offer Personal Tax Preparation, Business Tax Preparation, and Amended Tax Returns. Customers appreciate the welcoming atmosphere and the staff's expertise, especially for those intimidated by tax processes.
What legal document services does 4J's Legal Services provide?
They offer a range of Legal Document Services including Power of Attorney, Legal Consultation, and Business License Application. Clients have noted the thoroughness and professionalism in these services.
How does 4J's Legal Services support clients with inquiries and follow-ups?
The team provides Customer Support through Follow-up Communication, Inquiries Handling, and Appointment Scheduling. Reviewers have mentioned the staff's responsiveness and willingness to assist with questions.
Who leads the team at 4J's Legal Services, and what do clients say about their expertise?
Gina leads the team and is frequently praised for her exceptional support and honesty, creating a family-like atmosphere that makes clients feel comfortable and valued during their interactions.