Protecting your home and family is among the most significant services we offer. We don't stop at installing a security system in your San Antonio home. For over 140 years, we have dominated the home security industry. We are also a guide in San Antonio TX home security. We have been developing automating systems that work hand-in-hand with home alarms. Your home will be monitored everywhere, whether you are around or not. We are keeping an eye on your home 24 hours a day, 365 days a year. We offer home security and monitoring services for all types of emergencies.
Reviews Summary
ADT reviews are overwhelmingly positive, with comments like "exceptional," "I am very happy with the service," and "the system has been flawless." A significant percentage of reviews focus on the customer service aspect of security systems, with positive comments about ADT employees often mentioned. Many people in the ADT appraisals praised the helpfulness, patience, friendliness, and professionalism of technical support workers. A critique of ADT was successful in some negative feedback, with a few reviewers reporting issues with the system or schedule.
Frequently asked questions
7 questions
What do ADT Security Services clients say about the work?
Clients frequently praise the professionalism and patience of technicians like Ronil Singh and Ryan Bates, highlighting their thorough explanations and attention to detail. Timeliness and effective problem-solving are also common themes in customer feedback.
Does ADT Security Services offer home security monitoring in San Antonio?
Yes, they provide various home security monitoring options, including Standard Monitoring, Monitoring with Camera, and Medical Alert Monitoring, ensuring comprehensive coverage for emergencies.
How does ADT handle system installations and upgrades?
ADT offers Basic Installation, Advanced Equipment Installation, and System Upgrade Installation, ensuring that customers receive tailored solutions to meet their specific security needs.
Can I get technical support from ADT Security Services?
Yes, they provide Virtual Technical Support, On-Site Technician Visits, and Troubleshooting Services, allowing customers to receive assistance in various ways based on their needs.
What are the customer service hours for ADT Security Services?
Their hours are Monday: 8:00 AM - 4:00 PM, Tuesday: 8:00 AM - 4:00 PM, Wednesday: 8:00 AM - 4:00 PM, Thursday: 8:00 AM - 4:00 PM, Friday: 8:00 AM - 4:00 PM, Saturday: Closed, Sunday: Closed.
What equipment maintenance services does ADT provide?
ADT offers Battery Replacement, Sensor Repair, and System Diagnostics, ensuring that security systems remain functional and effective over time.
Where is ADT Security Services located?
1934 and, 1930 Terracina Dr, Sacramento, CA 95834, USA
Location & directions
Sacramento, California
ADT Security Services
Security Systems
Address
1934 and, 1930 Terracina Dr, Sacramento, CA 95834, USA