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Alert 360 Home Security Business Security Systems & Commercial Security

Name: Alert 360 Home Security Business Security Systems & Commercial Security
Address: Sacramento, US
Telephone: +19167784298
Rating: 4.8606

459 reviews

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+19167784298

Open 00:00-23:59 now

120 Main Ave Ste A, Sacramento, CA 95838, USA Get Directions

security systems Best Security Systems in United States Best Security Systems in California

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ABOUT Services Excellence Summary

In 1973, Alert 360 began as a small alarm monitoring and installation business; today, our company is one of America's leading home and business security system providers! Our alarm monitoring license is among the oldest in the nation. We have grown from a small business to become one of the country's biggest residential security businesses. All Sacramento residents can now have access to the latest home security systems and commercial and business security systems and technology! Retail prices on home security systems are up to 25% less than our local competitors! Our alarm systems have already helped thousands of Sacramento businesses and homes to protect their property and loved ones. Our integrated security system protects more than 250,000 businesses and homes! We also supply a variety of indoor and outdoor security cameras, motion sensors, and doorbell cameras. Our affordable product offerings make life easier and safer. Our wired and wireless security cameras are high-quality, professional-grade devices that have been carefully selected for their reliability and performance.

SUMMARY Reviews Summary

The Alert 360 reviews consistently and positively mention the quick, responsive customer service and professional technicians. The customer service representative in the call center shows concern and organizes help efficiently, and the technical service agents offer quality and expert installations. Many customers reported satisfaction with their assigned service technician, technician names, and identified some as regular service technicians for the past many years. Jim from alert 360 updates and repairs sensor and camera problems and connects the cameras and works for the wifi ext device and also is a service technician. Jim is very professional and trustworthy and regularly handles agent requests for maintaining home protection and responds to alarm triggers. The technicians have exhibited patience, are fast at communicating, and are detailed when responding to the client's immediate needs.\nancellientes also are given a chance to distinguer Liz's assistance at the Centre de Com i can nitoriz32-hour/24 available safer anytime given helpful, to talk to customers when needed day, when they are busy, Liz has the skills and concern to know what there concern before the customer even talks about it. I can also talk about Minh and Lina's stories, in each of the two technicians, they have expertise in their field, and the customer also appreciates their expert but human touch in carrying out the work. I love my technician because he is the most efficient, and his work is fully satisfactory. These highlights are useful because they show that clients' home security systems are usually handled to satisfaction, and the provider requests and preferences are carried out without complaint alert 360. In sum, clients are notably happy with Alert 360, and they recommend it to any client who may ever think of the home protection device, service concerned, and the client's options for dealing with their security issues.

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Reputation Change over time

Pros & Cons

PROS

very professiona ... (27)

recommend (25)

on time (21)

very knowledgeab ... (20)

great service (16)

very helpful (14)

great customer s ... (11)

very friendly (10)

excellent servic ... (10)

highly recommend ... (10)

Cons

rude (2)

expensive (1)

horrible custome ... (1)

horrible (1)

extremely rude (1)

overcharged (1)

non-responsive (1)

frustrating (1)

unprofessional (1)

dishonest (1)