Our family-operated business, Astro Security, was established in Sacramento, California in 1962 by Don Moore. Customers wanted to install their alarm systems, so we made them and gave recommendations. We received so many requests that we started installing the systems for them. Soon, we began Astro Security officially. In 1982, we opened a 24-hour monitoring center in Sacramento, California. We expanded to three other locations and introduced commercial and custom security systems. We have installed security systems in fast food restaurants to sports facilities. Sacramento is Astro Security's home. Our service area is Northern California, including the East Bay and the Foothills. We are a member of BBA, California State Alarm Association, and Sacramento Area Alarm Association. California licenses Astro Security Contractors in the C7 Trade. Alarm systems are monitored by our technicians. Our business does not use third-party monitoring services like other companies! We value the safety of you, your loved ones, and your furry friends. We do not believe in binding contracts that cost money. We have monitored and unmonitored packages for you to choose from. Alarm companies have their way of offering packages to their customers, but most of them blow out of proportion, which is more costly for the customers.
Reviews Summary
The Astro Security reviews overwhelmingly show that customers are overwhelmingly satisfied with their service. Customers such as residential and business owners are extremely delighted with their professionalism, affordability, and high-quality security systems. The technician, Troy, is very professional, prompt, and knowledgeable and exceeds their expectations. Astro Security's installation process was smooth and experts were kind and care for their customers' property. Their positive experience posted in their reviews with the new alarms and cameras. The homeowners are happy and relieved with the security of their homes because of the alarm system. Customer care is exceptional, with customers being able to contact Astro Security at any moment, day or night, without having to deal with automated programs. This would ensure that the customer's problem is resolved immediately. The cost of the product and service is reasonable and, in some instances, no additional costs or fees and are compared with other companies. Customers are protected and the system meets their needs for 24 hours. As requested and in all reviews, it is recommended that potential customers consider utilizing Astro Security's services, which have a high reputation in residential and commercial security services, with no horror of sensor burglary.
Frequently asked questions
7 questions
What do Astro Security Monitoring clients say about the work?
Clients frequently praise the team's professionalism, punctuality, and attention to detail. Reviewers highlight the friendly service provided by staff like Troy, who ensure installations are clean and efficient, fostering a high level of trust in their services.
Does Astro Security offer 24/7 monitoring services, and what do customers think about their responsiveness?
Yes, they provide residential, commercial, and mobile monitoring services. Customers have noted their excellent response times and the peace of mind that comes with 24-hour monitoring, particularly after incidents like break-ins.
What types of alarm system installations does Astro Security provide?
Astro Security offers complete alarm system installation, replacement, and upgrades. Their expertise extends to custom installations tailored for various settings, including residential and commercial properties.
Can I get emergency support for my security system from Astro Security?
Yes, they offer emergency support as part of their technical support services, ensuring that clients receive timely assistance when needed.
What types of surveillance system installations are available at Astro Security?
They provide CCTV installation, camera system upgrades, and motion detection system installations, catering to both residential and commercial needs.
How long has Astro Security been in business, and what associations are they part of?
Astro Security has been operating since 1962 and is a member of the BBA, California State Alarm Association, and Sacramento Area Alarm Association, showcasing their commitment to industry standards.