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Review Keywords Analysis

Gateway Mortgage photo
Gateway Mortgage photo
Gateway Mortgage photo
Gateway Mortgage photo
Gateway Mortgage photo

Gateway Mortgage

Address: 7855 Argyle Forest Blvd STE 910, Jacksonville, FL 32244, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Mortgage Services Home Purchase Loans $2000 - $5000 Call to Book
VA Refinance Loans $2000 - $5000 Call to Book
Conventional Loans $2000 - $5000 Call to Book
Loan Processing Document Preparation $250 - $500 Call to Book
Application Review $200 - $400 Call to Book
Underwriting Services $300 - $600 Call to Book
Customer Support Dedicated Loan Officer $500 - $1500 Call to Book
Pre-Qualifying Assistance $100 - $200 Call to Book
Post-Closing Support $100 - $300 Call to Book

What people love

From reviews
Knowledgeable staff Responsive communication Informative explanations Quick responses Dedicated team Smooth process Efficient service Excellent customer service Compassionate support Professional demeanor

About this business

Gateway Mortgage Group offers loan solutions that allow you to finance the renovations or repairs on your mortgage, whether it’s your current mortgage or a forthcoming mortgage. We have spent over two decades enabling you to create families and communities. Each stage and transformation of our organization has shown us new means of growing our vision. Convenience: One loan finances the coveted home purchase and repair aspects. This translates to a single monthly payment, one closing fee, and just one loan. Speed: Repairs can start immediately after closing. You can use the proceeds instantly. Renovations can drive increased home equity and improved home value. You should know the kind of loan you want based on the scope and complexity of the repairs and improvements. There are many reasons to renovate and improve your home.

Reviews Summary

The feedback is overwhelmingly positive, with Jimmy and Shari highlighted on several occasions. Both were mentioned frequently as helpful, knowledgeable, and highly available during the loan process. Consumers felt cared for and respected, and they said the process was quick and smooth, with dozens of loans closing in less than three weeks. Communication was also a critical part, with clients often saying they were promptly answered when they asked questions and always understood what was going on. Shari and Jimmy all helped optimize the process and ensure that the loan closed quickly. The comments on customer service also tended to be positive, with customers again praising Gateway for how well they were treated by everyone. One more thing that they consistently referred to was how they felt listened to and taken seriously. The overwhelming sentiment is that these loan officers are competent and helpful and that the company provides a supportive, smooth experience during a stressful time.

Frequently asked questions

7 questions
What do Gateway Mortgage clients say about the work?
Clients frequently praise the responsiveness and knowledge of staff like Jimmy and Shari, highlighting their dedication to guiding first-time buyers through the mortgage process. Reviewers often mention seamless communication and support throughout, making the experience less stressful.
Does Gateway Mortgage offer VA refinance loans, and how do clients feel about the process?
Yes, they offer VA refinance loans. Clients have noted that the team, especially Jimmy, is knowledgeable and supportive, making the refinancing process smooth and efficient, often closing in as little as 12 business days.
Can I get a home purchase loan from Gateway Mortgage, and what do reviewers say about their service?
Yes, they provide home purchase loans. Reviewers commend the team's professionalism and commitment to customer service, often noting how they simplify the loan process and provide timely updates throughout.
How does Gateway Mortgage support clients during the loan process?
They offer dedicated loan officers, pre-qualifying assistance, and post-closing support to ensure clients feel informed and comfortable throughout the mortgage journey.
What types of loan processing services does Gateway Mortgage provide?
Gateway Mortgage offers document preparation, application review, and underwriting services, ensuring a comprehensive approach to managing your mortgage needs.
Who leads the team at Gateway Mortgage, and what experience do they have?
Gateway Mortgage has over 20 years of experience in the industry, with a focus on strengthening families and communities through their mortgage services.
Where is Gateway Mortgage located?
7855 Argyle Forest Blvd STE 910, Jacksonville, FL 32244, USA

Location & directions

Jacksonville, Florida
Gateway Mortgage
Renovation Loans
Address
7855 Argyle Forest Blvd STE 910, Jacksonville, FL 32244, USA
Hours
Closed Now
Gateway Mortgage Reviews · 5.0 average
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